Basic Info

HAITHAM SHAKRON

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Teacher at Lycée Al Haram

Experience Details

Teacher

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

I've worked as customer service executive in many accounts, like cisco, kodak, sony, hotels.com, tomtom ... etc

Worked as CSE in HSBC data electronics service.

Worked as science teacher for primary, preparatory, as biology teacher for secondary stage.


Company Details

Lycée Al Haram

Cairo, Egypt

101-500 employees

Education

N/A

Sep 2014 to present (2 years 3 months)
Technical Support at Sykes Contact Center

Experience Details

Technical Support

Customer Service/Support

Experienced (Non-Manager)

Working as technical support for Kodak Printers and Cameras.
Working as technical support for Sony Audio Video products.


Company Details

Sykes Contact Center (multinational)

Cairo, Egypt

501-1000 employees

Consumer Services

http://www.sykes.com/

Feb 2012 to Feb 2013 (1 year)
Chairman of Ashbal Misr Newspaper at Ashbal Misr Newspaper

Experience Details

Chairman of Ashbal Misr Newspaper

Media/Journalism/Publishing

Manager

Ashbal Misr was the first newspaper whose editors and writers are from 7 to 18 years old.
I established this newspaper.


Company Details

Ashbal Misr Newspaper

Cairo, Egypt

11-50 employees

Media Production

www.ashbalmisr.com

Jul 2011 to Dec 2012 (1 year 5 months)
Customer Service Advisor at Exceed Contact Center

Experience Details

Customer Service Advisor

Customer Service/Support

Experienced (Non-Manager)

Working in the candian provider for landline telephony and internet "Videotron" as technical support.
Working in Cisco as customer service advisor "order management, invoices, order processing, logistics ... etc"


Company Details

Exceed Contact Center (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

www.xceedcc.com

Nov 2008 to Jul 2011 (2 years 8 months)
Technical Support Advisor at Raya Contact Center

Experience Details

Technical Support Advisor

Writing/Editorial, Customer Service/Support

Entry Level

Reply customers' calls and solve their problems and answer their inquiries.
Making outbound calls to ask their opinions about the products and making survey.


Company Details

Raya Contact Center

Cairo, Egypt

501-1000 employees

Information Technology Services

www.raya.com

Aug 2008 to Nov 2008 (3 months)
Data entry at Al-Waha Language Schools

Experience Details

Data entry

Writing/Editorial

Entry Level

Typing all teachers and administrators sheets, creating reports and presentations.


Company Details

Al-Waha Language Schools

Cairo, Egypt

101-500 employees

Education

N/A

Sep 2006 to Jun 2007 (9 months)

Education

BSC of Science faculty in Chemistry/Botany

Education Details

BSC of Science faculty

Chemistry/Botany

cairo, Egypt

C / Good / 65 - 75%

Volumetric chemistry -Instrumental chemistry - Potentiometry chemisy - Physical Organic - Spectroscopy - Biochermistry - Mycology - Immunology - Microbial - Phycology - Bacteriology - Virology .. etc

N/A

cairo
2000 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Lycee la liberte

Egypt

2000

A / Excellent / 85 -100%

I spent all my education from KG to Thanaweya amma in this school.

Lycee la liberte
2000

Training and Courses

Training/Course Details

Walacea Operation

Jul 2005

British council in Egypt

It was an ecological survey in a desert in Saint Catherine in cooperation with faculty of sciences cairo university.

Training/Course Details

Pharmaceutics

Aug 2006

Global Napi Pharmaceuticals

Training in this company in production, quality assurance, quality control.

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalBusiness-orientedChairman Of Ashbal Misr NewspaperChemistry/BotanyConsumer ServicesCreativeCustomer ServiceCustomer Service AdvisorData EntryEditorialEducationEnglishExceed Contact CenterFrenchHard WorkerInformation Technology ServicesJournalismMS OfficeMediaMedia ProductionPharmaceuticsPresenterPublishingSupportSykes Contact CenterTeacherTechnical SupportTechnical Support AdvisorWalacea OperationWriting

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

MS Office

MS Office

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Analytical, Business-oriented, Hard worker, Presenter, Creative

Online Presence

https://www.linkedin.com/home?trk=nav_responsive_tab_home

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