Basic Info
HAITHAM SHAKRON
2 years
Cairo, Egypt
Bachelor's Degree
Experienced
Work Experience
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Teacher at Lycée Al Haram
Experience DetailsTeacher Education/Teaching, Training/Instructor Experienced (Non-Manager)
I've worked as customer service executive in many accounts, like cisco, kodak, sony, hotels.com, tomtom ... etc Company DetailsLycée Al Haram Cairo, Egypt 101-500 employees Education N/A
Sep 2014 to present (2 years 10 months)
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Technical Support at Sykes Contact Center
Experience DetailsTechnical Support Customer Service/Support Experienced (Non-Manager)
Working as technical support for Kodak Printers and Cameras. Company DetailsSykes Contact Center (multinational) Cairo, Egypt 501-1000 employees Consumer Services http://www.sykes.com/
Feb 2012 to Feb 2013 (1 year)
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Chairman of Ashbal Misr Newspaper at Ashbal Misr Newspaper
Experience DetailsChairman of Ashbal Misr Newspaper Media/Journalism/Publishing Manager
Ashbal Misr was the first newspaper whose editors and writers are from 7 to 18 years old. Company DetailsAshbal Misr Newspaper Cairo, Egypt 11-50 employees Media Production www.ashbalmisr.com
Jul 2011 to Dec 2012 (1 year 5 months)
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Customer Service Advisor at Exceed Contact Center
Experience DetailsCustomer Service Advisor Customer Service/Support Experienced (Non-Manager)
Working in the candian provider for landline telephony and internet "Videotron" as technical support. Company DetailsExceed Contact Center (multinational) Cairo, Egypt More than 1000 employees Consumer Services www.xceedcc.com
Nov 2008 to Jul 2011 (2 years 8 months)
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Technical Support Advisor at Raya Contact Center
Experience DetailsTechnical Support Advisor Writing/Editorial, Customer Service/Support Entry Level
Reply customers' calls and solve their problems and answer their inquiries. Company DetailsRaya Contact Center Cairo, Egypt 501-1000 employees Information Technology Services www.raya.com
Aug 2008 to Nov 2008 (3 months)
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Data entry at Al-Waha Language Schools
Experience DetailsData entry Writing/Editorial Entry Level Typing all teachers and administrators sheets, creating reports and presentations. Company DetailsAl-Waha Language Schools Cairo, Egypt 101-500 employees Education N/A
Sep 2006 to Jun 2007 (9 months)
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Education
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BSC of Science faculty in Chemistry/Botany
Education DetailsBSC of Science faculty Chemistry/Botany cairo, Egypt C / Good / 65 - 75% Volumetric chemistry -Instrumental chemistry - Potentiometry chemisy - Physical Organic - Spectroscopy - Biochermistry - Mycology - Immunology - Microbial - Phycology - Bacteriology - Virology .. etc N/A cairo
2000 - 2010
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High School - Thanaweya Amma
High School DetailsThanaweya Amma Lycee la liberte Egypt 2000 A / Excellent / 85 -100% I spent all my education from KG to Thanaweya amma in this school. Lycee la liberte
2000
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Training and Courses
Training/Course DetailsWalacea Operation Jul 2005 British council in Egypt It was an ecological survey in a desert in Saint Catherine in cooperation with faculty of sciences cairo university. |
Training/Course DetailsPharmaceutics Aug 2006 Global Napi Pharmaceuticals Training in this company in production, quality assurance, quality control. |
Likes and Dislikes
Last update 8 days ago.
Profile Skills and Keywords
AnalyticalBusiness-orientedChairman Of Ashbal Misr NewspaperChemistry/BotanyConsumer ServicesCreativeCustomer ServiceCustomer Service AdvisorData EntryEditorialEducationEnglishExceed Contact CenterFrenchHard WorkerInformation Technology ServicesJournalismMS OfficeMediaMedia ProductionPharmaceuticsPresenterPublishingSupportSykes Contact CenterTeacherTechnical SupportTechnical Support AdvisorWalacea OperationWritingSelf-assesed Skills
Key Skills
Analytical, Business-oriented, Hard worker, Presenter, CreativeOnline Presence
