Haitham Sayed Ahmed

Senior Store ManagerFull Time

• Job Details:• Responsible for day-to-day running of the store. • Manage all operation in the store. • Managing full store activity by ensuring that Carrefour Market standard, procedures and processes are implemented and followed.. • Responsible for the financial results of the store.to reach the financial targets set forward by budget and forecast at each level of the P&L statement. • Analyzing info. And evaluating results to choose the best solution and solve problems. • Observing the customer service level. • Monitor the operation process. • Reviewing the shrinkage percentage. • Following the Sales margin. • Preparing the store for opening. • Following up the storeroom, merchandise arrangement and sections. • Monitoring and controlling resources ( develop budgets - monitor operational budget ) • Performing administrative activities. • Developing and building team. • Apprising all employees. • Store follows up. Stock level - out of stock - headcount by section • Auditing the results of fresh food sections. • Reviewing the monthly schedule of duty manager and department heads. • Receiving and reviewing the schedule of expiry duties and cleanness reports.

FMCG Department HeadFull Time

• Job Details:• Follows up the sales and the profitability figures regarding his floor, per article group and suggests an action plan. • Programs, co-ordinates and controls the daily works in his floor in an attempt to provide the best possible assortment and customer service. • Supervises and checks on his daily product deliveries and deals with returned product cases. • Works out on stock list and indicates quantities to be ordered per article group in order to ensure sufficient quantities of products. • Serve the customers within the store and looks into customer complain as well as cases of returned product in his department. • Observes the competition and suggests action plans for sales increasing. • Proper management of floor stocks and suggests prices changes in special cases (products with short expiration dates etc.) • Assures that the products in his floor are adequately and properly marked. • Eensures best hygiene and security conditions in the floor he is in charge of. • In collaboration with the Quality Control Department, he takes all necessary actions in order to assure that HACCP and ISO procedures are properly been followed. • Maintains close cooperation with the Buying Dept. as well as with suppliers, concerning issues referred to his floor. • Is responsible for the disposal of the shelves in his floor and participates in the re-filling procedure, in case of urgency. • Assures that warehouse in his departments is properly organized. • Aassigns tasks, guides and has control over his team aiming at their productivity maximization • Trains his staff and runs annual performance appraisals for his team. • Participates in scheduling, organizing and performing of periodical and annual stock take procedure. • Assures that shrinkage in his floor is reduced. • Produces and controls the monthly work schedules of his subordinates. • Set & Ensure achieving store sales target through meeting customer service & hygiene standards on one hand & effectively managing all store related operational matters on the other hand. • Directly supervise 4 Departments ( Grocery & Canned Food – Detergent & Cosmetics – Beverages – Sweet & Confectionary ) • Responsible for constantly providing customers with the highest level of service possible to achieve budget revenue goals along with monitoring expenses. • Regular customer’s visits to make sure that our products, prices, quality and services are meet the customer’s needs. • Keep & analyses records of sales figures & sales transactions that help sharing in setting & annual sales target for the store. • Work in coordination with different departments supporting operational activities (human resources, legal, information technology, supply chain, warehouse logistics & government relations to insure a a smooth workflow. • Ensure that products displayed in all sections follow the company merchandising rules & quality standards in order to attract customers & preserve company image. • Raise the awareness of staff regarding company rules & regulations and ensure their proper implementation. • Encourage & develop positive employee's attitude & morals by recognizing outstanding performance & service.

Store ManagerFull Time