Haitham Fawzy Abd el Baset

Aeropostal Operations Manager at Red Dot

Mohandessin, Giza, Egypt

Red Dot

Apr 2022 - Present -3 yrs, 2 months

Egypt , Cairo

Job Details:Detail-oriented and results-driven Retail Operations Manager with over 10 years of experience in leading retail teams and managing stores operations. Strong track record of increasing sales, improving customer satisfaction, and optimizing processes. Proven ability to effectively manage inventory, implement strategic marketing initiatives, and drive profitability.

Quattro Trading

Mar 2015 - Mar 2022 -7 yrs

Egypt , Cairo

Job Details:Responsible for the daily managing of staff and the assigning of duties. Ø Managing and motivating staff to increase sales and ensure store efficiency. Ø Analysing store sales figures. Ø Developing, researching and implementing marketing strategies. Ø Maintaining awareness of market trends and monitoring local competitors. Ø Managing up to 8 members of staff. Ø Manage budgets set by Retail Area Managers. Ø Manage and address shrinkage and stock loss. Maintaining accurate records of all pricings, sales, and activity reports. Ø Ensuring all corporate and local regulations and procedures are met and complied with. KEY SKILLS AND COMPETENCIES Ø Proven track record of increasing sales and turnover. Ø Experience of managing KPIs and performance management. Ø Experience of processing sales enquiries to a successful conclusion. Ø Commercially and operationally minded. Ø Able to inspire store staff to keep ahead of the competition. Ø Knowledge of working with brands and their guidelines. Ø Push civic engagement & social responsibility agenda within the store operations. Ø Responding to and comments and resolving customer complaints. Ability to increase profitability through excellent service and the effective management of retail space.

Dar Tropil

Jan 2014 - Jan 2015 -1 yr

Libya

Job Details:Having overall accountability for growing the sales and profitability throughout each area of the store. Managing teams to deliver KPI's and compliance throughout the operation, as well as delivering excellent standards of customer service. Responsibilities : Hiring and training sales associates Monitoring sales performance Developing strategies to increase sales and profits Managing inventory and ordering stock Building customer loyalty and providing excellent customer service Creating sales reports and analyzing data Ensuring compliance with company policies and procedures Staying up to date on industry trends and developments Managing budgets and controlling expenses

Bachelor's Degree in social work
The Higher Institute of Social Work
Jan 2004 - Jan 2010 - 6 yr