Basic Info

Haidy William

5 years

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

Insurance Representative at Allianz Egypt

Experience Details

Insurance Representative

Sales/Retail

Experienced (Non-Manager)

-Selling insurance products to the bank's clients.
-Closing monthly sales target.
-Monthly sales reporting .


Company Details

Allianz Egypt

Alexandria, Egypt

More than 1000 employees

Insurance

www.allianz.com.eg

Nov 2014 to present (2 years 9 months)
Customer Service Representative at Link Dot Net

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

- Handling customer complaints.
- Solving different customer problems.
- Closing monthly sales target.
- Achieving percentage of monthly retained customers
- Daily Reporting on sales, retention, number of handled customers (CRM) & referrals
- Selling Mobinil Products


Company Details

Link Dot Net

Alexandria, Egypt

101-500 employees

Telecommunications

N/A

Nov 2011 to Nov 2014 (3 years)

Achievements


-Received Eagles Certificate for achieving highest sales in queue 3 for 2015 in bancassurance department -Received Allianz Egypt Club of Champions for year 2016 . Achieving the highest sales all over Egypt for the year 2016.

Education

Bachelor's Degree in English Department

Education Details

Bachelor's Degree

English Department, Translation

faculty of arts alexandria university, Egypt

C / Good / 65 - 75%

Translation Literature Phonetics linguistics

N/A

faculty of arts alexandria university
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

E.G.C

Egypt

2007

A / Excellent / 85 -100%

N/A

E.G.C
2007

Training and Courses

Training/Course Details

Ticketing Course

Apr 2010

Arab Academy for Science and technology

Completed a ticketing training course on "Amadeus" in the Arab Academy for Science, Technology & Maritime Transport with finale grade "A".

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Business DevelopmentCustomer ServiceCustomer Service RepresentativeCustomer-orientedEnglishEnglish DepartmentFrenchHard WorkerInitiativeInsuranceInsurance RepresentativeMicrosoft OfficeNegotiatorRetailSalesScoutingSinginningSocialSupportTelecommunicationsTicketing CourseTranslationTravelling

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Advanced

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Hard worker, Negotiator, Customer-oriented, Initiative, Social

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