Basic Info

Hagar Ahmed

7 years

Dubai - Abu Dhabi, United Arab Emirates

Bachelor's Degree

Experienced

Work Experience

Logistics Customer Services Officer at Modern Pharmaceutical Company-MPC

Experience Details

Logistics Customer Services Officer

Logistics/Supply Chain

Experienced (Non-Manager)

N/A


Company Details

Modern Pharmaceutical Company-MPC

Dubai, United Arab Emirates

More than 1000 employees

Healthcare and Medical Services

N/A

May 2015 to present (1 year 7 months)
Key Accounts Manager at Mar Shipping Integrated Services

Experience Details

Key Accounts Manager

Logistics/Supply Chain

Manager

Establishes productive, professional relationships with key personnel in assigned customer accounts.
Coordinates with involvement of company personnel, including operational support services and management resources, in order to meet key accounts performance objectives and customers’ expectations.
Helping Sales Dep. meet assigned targets for profitable sales volume and strategic objectives in assigned key accounts.
Proactively leads a joint company strategic accounts planning process that develops mutual performance objectives and financial targets.
Proactively assesses, clarifies and validates customer needs on an ongoing basis.
Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.


Company Details

Mar Shipping Integrated Services

Alexandria, Egypt

N/A

Logistics and Supply Chain

N/A

Jan 2014 to Feb 2015 (1 year 1 month)
Executive Logistics at Sharaf Retail

Experience Details

Executive Logistics

Logistics/Supply Chain

Experienced (Non-Manager)

Check cost / prepare logistics sheet / nominate orders / prepare export documents / cover insurance for import & export shipments / raise the level of LPO.
Liaise with courier companies / shipping lines/ forwarders for export consignments.
Arrange C/O and provide forwarders with required documents / shipping instructions
Intimate GCC / Jordan/ Far East stores with consignments in pipeline
Arrange survey / follow up survey report / maintain stock report for GCC / Jordan consignments plus project / visual items.
Liaise with account dept. for required documents for payments / claim.
Liaise with GCC / Jordan forwarders for offshore consignments (shipping/pre-alert/ clearance / delivery) and local authorities (Dubai / Jebel Ali customs) if required.
Issuing the COO for all the re-export shipments.


Company Details

Sharaf Retail (multinational)

Dubai, United Arab Emirates

More than 1000 employees

Retail, Logistics and Supply Chain

N/A

May 2013 to Dec 2013 (7 months)
International Sales & Operation Supervisor at UISL- Forwarder

Experience Details

International Sales & Operation Supervisor

Logistics/Supply Chain

Experienced (Non-Manager)

Record, initiate enter the cargos or shipments to the logistics system to ensure existing information for further processing.
Handling import & export shipments under all kinds of incoterms FOB, Ex-Work, C&F, CIF, DDP, ext.…
Calculate, account and provide information about the shipment statistics; weight, destination, quantity, type, charge…etc.
Perform material handling, receive and deliver to the desired routing, processing, recipient or any other concerned party.
Provide presentable communications with clients and customer and provide them the desired level of service in answering their queries.
Perform filing and documentation issues as prescribed for them, and provide with vital assistance in keep records and following up status for under-processing shipments.
Collaborate and assess in serving other logistics operations as desired and requested by higher level management.
Communicates with other departments including sales and marketing to effectively plan and distribute the workload.
Organize and coordinate the formalities regarding the clearing of cargo or shipments at the port.
Ensures that site staff is of adequate numbers and competency to meet the planned shipping schedules.
Follows procedures of reporting on performance, budgets and other reports required from time to time to the General Manager.


Company Details

UISL- Forwarder

Alexandria, Egypt

N/A

Logistics and Supply Chain

N/A

Dec 2010 to Jan 2013 (2 years 1 month)
Commerical Coordinator at Alcardinal Logistic

Experience Details

Commerical Coordinator

Logistics/Supply Chain

Experienced (Non-Manager)

Record, initiate enter the cargos or shipments to the logistics system to ensure existing information for further processing.
Handling import & export shipments under all kinds of incoterms FOB, Ex-Work, C&F, CIF, DDP, ext.…
Calculate, account and provide information about the shipment statistics; weight, destination, quantity, type, charge…etc.
Perform material handling, receive and deliver to the desired routing, processing, recipient or any other concerned party.
Provide presentable communications with clients and customer and provide them the desired level of service in answering their queries.
Perform filing and documentation issues as prescribed for them, and provide with vital assistance in keep records and following up status for under-processing shipments.
Collaborate and assess in serving other logistics operations as desired and requested by higher level management.
Communicates with other departments including sales and marketing to effectively plan and distribute the workload.
Organize and coordinate the formalities regarding the clearing of cargo or shipments at the port.
Ensures that site staff is of adequate numbers and competency to meet the planned shipping schedules.
Follows procedures of reporting on performance, budgets and other reports required from time to time to the General Manager.


Company Details

Alcardinal Logistic (multinational)

Cairo, Egypt

101-500 employees

Logistics and Supply Chain , Transportation

N/A

Jul 2009 to Dec 2010 (1 year 5 months)
Office Manager at Graphic Station for Advertising Agency & Marketing Solutions

Experience Details

Office Manager

Administration, Human Resources

Entry Level

Design and implement office policies.
Assign and monitor clerical and secretarial functions
Organize office operations and procedures and maintain office equipment.
Supervise office staff and evaluate their performance.
Monitor and record long distance phone calls and control correspondences.
Prepare time sheets, record job files and revise account sheets with Account Dep.
Review and approve supply requisitions.
Liaise with other agencies, organizations and groups.
Determine staffing numbers, skills and needs to meet the company’s objectives.
Advertising vacancies by drafting and placing adverts in a wide range of media, for example newspapers, websites, magazines.
Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.


Company Details

Graphic Station for Advertising Agency & Marketing Solutions

Cairo, Egypt

11-50 employees

Marketing and Advertising, Marketing and Advertising, Publishing and Printing

N/A

Sep 2008 to Jun 2009 (9 months)

Achievements


Achieved targeted budgets in all operations and raise the export volume of key accounts. Also, built a valuable communication channels with the clients' consignees to make operation more easier for them at both ends, as 3PL agent.


Sculpture & carving lecturer at Faculty of Fine Arts and High Institute of Antiques Restoration for about 3 years.

Education

BSC in Sculpture

Education Details

BSC

Sculpture

Faculty of Fine Arts, Egypt

B / Very Good / 75 - 85%

Art History, Metal Sculpture, Wooden Sculpture, Stone sculpture, Adobe Photoshop, Clay Sculpture, Contemporary Art,Drawing & Painting, Sense of Art & Accessories Art.

N/A

Faculty of Fine Arts
2003 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El-Manar English Girls School

Egypt

2003

A / Excellent / 85 -100%

N/A

El-Manar English Girls School
2003

Certifications

CTLP
Mar 2015

Certificate details

CTLP

Mar 2015

100 out of 100

N/A

N/A

Dubai Trade / CILT International

Certified Trade & Logistics Professional

Training and Courses

Training/Course Details

English Course

Jun 2009

AUC

Intensive Higher Intermediate Level.

Training/Course Details

Germany Course

Sep 2008

Goethe Institute

Intensive First Level

Training/Course Details

Germany Course

Nov 2008

Goethe Institute

Intensive Second Level

This profile is fresh!
Last update 26 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdministrationAdobe PhotoshopAlcardinal LogisticArabicBooks Of Literature And PoliticsCTLPChocolates & DessertsCommerical CoordinatorCreativeCustomer ServicesDancing - ZumbaDetails-orientedElegant Restaurant With Nile Or Sea ViewEnglishEnglish CourseExecutive LogisticsGermanGermany CourseHanging OutHard WorkerHard Working PersonHealthcare And Medical ServicesHuman ResourcesImport & Export OperationInteractiveInternational Sales & Operation SupervisorKey Accounts ManagerKnow New PeopleLaptops & MobilesLike WorkingLogisticsLogistics And Supply ChainLogistics Customer Services OfficerLogistics ManagementMarketing And AdvertisingMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordOffice ManagerOrganized PersonsProblem SolverPublishing And PrintingReadingRetailSAPSculptureSharaf RetailStudyingSupply ChainSupporting PeopleTransportationWindows Movie Maker

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Fluent

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Expert

: Extreme - I love it!

:

5-7 years

Windows Movie Maker

Windows Movie Maker

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

3-5 years

SAP

SAP

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

Import & Export Operation

Import & Export Operation

: Expert

: Extreme - I love it!

:

3-5 years

Administration

Administration

: Expert

: Extreme - I love it!

:

3-5 years

Customer Services

Customer Services

: Expert

: Extreme - I love it!

:

3-5 years

Logistics Management

Logistics Management

: Advanced

: Extreme - I love it!

:

3-5 years

Supply Chain

Supply Chain

: Intermediate

: Extreme - I love it!

:

1-3 years

Accounting

Accounting

: Little knowledge

: High

:

1-3 years

Key Skills

Hard worker, Creative, Problem Solver, Details-oriented, Interactive

Online Presence

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