Basic Info

Hagar Ahmed

7 years

Dubai - Abu Dhabi, United Arab Emirates

Bachelor's Degree

Experienced

Work Experience

Logistics Customer Services Officer at Modern Pharmaceutical Company-MPC

Experience Details

Logistics Customer Services Officer

Logistics/Supply Chain

Experienced (Non-Manager)

N/A


Company Details

Modern Pharmaceutical Company-MPC

Dubai, United Arab Emirates

More than 1000 employees

Healthcare and Medical Services

N/A

May 2015 to present (1 year 11 months)
Key Accounts Manager at Mar Shipping Integrated Services

Experience Details

Key Accounts Manager

Logistics/Supply Chain

Manager

Establishes productive, professional relationships with key personnel in assigned customer accounts.
Coordinates with involvement of company personnel, including operational support services and management resources, in order to meet key accounts performance objectives and customers’ expectations.
Helping Sales Dep. meet assigned targets for profitable sales volume and strategic objectives in assigned key accounts.
Proactively leads a joint company strategic accounts planning process that develops mutual performance objectives and financial targets.
Proactively assesses, clarifies and validates customer needs on an ongoing basis.
Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.


Company Details

Mar Shipping Integrated Services

Alexandria, Egypt

N/A

Logistics and Supply Chain

N/A

Jan 2014 to Feb 2015 (1 year 1 month)
Executive Logistics at Sharaf Retail

Experience Details

Executive Logistics

Logistics/Supply Chain

Experienced (Non-Manager)

Check cost / prepare logistics sheet / nominate orders / prepare export documents / cover insurance for import & export shipments / raise the level of LPO.
Liaise with courier companies / shipping lines/ forwarders for export consignments.
Arrange C/O and provide forwarders with required documents / shipping instructions
Intimate GCC / Jordan/ Far East stores with consignments in pipeline
Arrange survey / follow up survey report / maintain stock report for GCC / Jordan consignments plus project / visual items.
Liaise with account dept. for required documents for payments / claim.
Liaise with GCC / Jordan forwarders for offshore consignments (shipping/pre-alert/ clearance / delivery) and local authorities (Dubai / Jebel Ali customs) if required.
Issuing the COO for all the re-export shipments.


Company Details

Sharaf Retail (multinational)

Dubai, United Arab Emirates

More than 1000 employees

Retail, Logistics and Supply Chain

N/A

May 2013 to Dec 2013 (7 months)
International Sales & Operation Supervisor at UISL- Forwarder

Experience Details

International Sales & Operation Supervisor

Logistics/Supply Chain

Experienced (Non-Manager)

Record, initiate enter the cargos or shipments to the logistics system to ensure existing information for further processing.
Handling import & export shipments under all kinds of incoterms FOB, Ex-Work, C&F, CIF, DDP, ext.…
Calculate, account and provide information about the shipment statistics; weight, destination, quantity, type, charge…etc.
Perform material handling, receive and deliver to the desired routing, processing, recipient or any other concerned party.
Provide presentable communications with clients and customer and provide them the desired level of service in answering their queries.
Perform filing and documentation issues as prescribed for them, and provide with vital assistance in keep records and following up status for under-processing shipments.
Collaborate and assess in serving other logistics operations as desired and requested by higher level management.
Communicates with other departments including sales and marketing to effectively plan and distribute the workload.
Organize and coordinate the formalities regarding the clearing of cargo or shipments at the port.
Ensures that site staff is of adequate numbers and competency to meet the planned shipping schedules.
Follows procedures of reporting on performance, budgets and other reports required from time to time to the General Manager.


Company Details

UISL- Forwarder

Alexandria, Egypt

N/A

Logistics and Supply Chain

N/A

Dec 2010 to Jan 2013 (2 years 1 month)
Commerical Coordinator at Alcardinal Logistic

Experience Details

Commerical Coordinator

Logistics/Supply Chain

Experienced (Non-Manager)

Record, initiate enter the cargos or shipments to the logistics system to ensure existing information for further processing.
Handling import & export shipments under all kinds of incoterms FOB, Ex-Work, C&F, CIF, DDP, ext.…
Calculate, account and provide information about the shipment statistics; weight, destination, quantity, type, charge…etc.
Perform material handling, receive and deliver to the desired routing, processing, recipient or any other concerned party.
Provide presentable communications with clients and customer and provide them the desired level of service in answering their queries.
Perform filing and documentation issues as prescribed for them, and provide with vital assistance in keep records and following up status for under-processing shipments.
Collaborate and assess in serving other logistics operations as desired and requested by higher level management.
Communicates with other departments including sales and marketing to effectively plan and distribute the workload.
Organize and coordinate the formalities regarding the clearing of cargo or shipments at the port.
Ensures that site staff is of adequate numbers and competency to meet the planned shipping schedules.
Follows procedures of reporting on performance, budgets and other reports required from time to time to the General Manager.


Company Details

Alcardinal Logistic (multinational)

Cairo, Egypt

101-500 employees

Logistics and Supply Chain , Transportation

N/A

Jul 2009 to Dec 2010 (1 year 5 months)
Office Manager at Graphic Station for Advertising Agency & Marketing Solutions

Experience Details

Office Manager

Administration, Human Resources

Entry Level

Design and implement office policies.
Assign and monitor clerical and secretarial functions
Organize office operations and procedures and maintain office equipment.
Supervise office staff and evaluate their performance.
Monitor and record long distance phone calls and control correspondences.
Prepare time sheets, record job files and revise account sheets with Account Dep.
Review and approve supply requisitions.
Liaise with other agencies, organizations and groups.
Determine staffing numbers, skills and needs to meet the company’s objectives.
Advertising vacancies by drafting and placing adverts in a wide range of media, for example newspapers, websites, magazines.
Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.


Company Details

Graphic Station for Advertising Agency & Marketing Solutions

Cairo, Egypt

11-50 employees

Marketing and Advertising, Marketing and Advertising, Publishing and Printing

N/A

Sep 2008 to Jun 2009 (9 months)

Achievements


Achieved targeted budgets in all operations and raise the export volume of key accounts. Also, built a valuable communication channels with the clients' consignees to make operation more easier for them at both ends, as 3PL agent.


Sculpture & carving lecturer at Faculty of Fine Arts and High Institute of Antiques Restoration for about 3 years.

Education

BSC in Sculpture

Education Details

BSC

Sculpture

Faculty of Fine Arts, Egypt

B / Very Good / 75 - 85%

Art History, Metal Sculpture, Wooden Sculpture, Stone sculpture, Adobe Photoshop, Clay Sculpture, Contemporary Art,Drawing & Painting, Sense of Art & Accessories Art.

N/A

Faculty of Fine Arts
2003 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El-Manar English Girls School

Egypt

2003

A / Excellent / 85 -100%

N/A

El-Manar English Girls School
2003

Certifications

CTLP
Mar 2015

Certificate details

CTLP

Mar 2015

100 out of 100

N/A

N/A

Dubai Trade / CILT International

Certified Trade & Logistics Professional

Training and Courses

Training/Course Details

English Course

Jun 2009

AUC

Intensive Higher Intermediate Level.

Training/Course Details

Germany Course

Sep 2008

Goethe Institute

Intensive First Level

Training/Course Details

Germany Course

Nov 2008

Goethe Institute

Intensive Second Level

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdministrationAdobe PhotoshopAlcardinal LogisticArabicBooks Of Literature And PoliticsCTLPChocolates & DessertsCommerical CoordinatorCreativeCustomer ServicesDancing - ZumbaDetails-orientedElegant Restaurant With Nile Or Sea ViewEnglishEnglish CourseExecutive LogisticsGermanGermany CourseHanging OutHard WorkerHard Working PersonHealthcare And Medical ServicesHuman ResourcesImport & Export OperationInteractiveInternational Sales & Operation SupervisorKey Accounts ManagerKnow New PeopleLaptops & MobilesLike WorkingLogisticsLogistics And Supply ChainLogistics Customer Services OfficerLogistics ManagementMarketing And AdvertisingMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordOffice ManagerOrganized PersonsProblem SolverPublishing And PrintingReadingRetailSAPSculptureSharaf RetailStudyingSupply ChainSupporting PeopleTransportationWindows Movie Maker

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Fluent

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Expert

: Extreme - I love it!

:

5-7 years

Windows Movie Maker

Windows Movie Maker

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

3-5 years

SAP

SAP

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

Import & Export Operation

Import & Export Operation

: Expert

: Extreme - I love it!

:

3-5 years

Administration

Administration

: Expert

: Extreme - I love it!

:

3-5 years

Customer Services

Customer Services

: Expert

: Extreme - I love it!

:

3-5 years

Logistics Management

Logistics Management

: Advanced

: Extreme - I love it!

:

3-5 years

Supply Chain

Supply Chain

: Intermediate

: Extreme - I love it!

:

1-3 years

Accounting

Accounting

: Little knowledge

: High

:

1-3 years

Key Skills

Hard worker, Creative, Problem Solver, Details-oriented, Interactive

Online Presence

http://www.linkedin.com/profile/edit?trk=hb_tab_pro_tophttps://www.facebook.com/hagar.mahmoud1

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