DH

Diaa Hafez

Operations lead

Geneve, Switzerland

Work Experience

  • Operations leadFull Time

    Jet Aviation, Geneva, Switzerland

    Sep 2021 - Jul 2023 -1 yr, 10 months

    Switzerland , Geneve

    • Airport Services OfficerFull Time

      Emirates Airline

      Oct 2019 - Feb 2021 -1 yr, 4 months

      Switzerland , Geneve

      • Customer Affairs OfficerFull Time

        Emirates Airline

        Aug 2011 - Oct 2019 -8 yrs, 2 months

        United Arab Emirates , Dubai

        • Customer Affairs SupervisorFull Time

          Emirates Airline

          Feb 2011 - Aug 2011 -6 months

          United Arab Emirates , Dubai

            • Education

            • Master's Degree in Aviation Ground Handling

              Edith Cowan University of Australia

              Jan 2009 - Jan 2011 - 2 yr

            • Bachelor's Degree in English Language and Literature

              Helwan University

              Jan 2000 - Jan 2004 - 4 yr

            Skills

            • Customer Service
            • Airline Ticketing
            • Travel
            • Translation
            • Operations Management
            • Customer Operations Performance Centre
            • Call Center
            • Project Management
            • Management
            • Supervision
            View More

            Languages

            • English

              Fluent

            • Arabic

              Fluent

            • French

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