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Hady Badawi Abd Al-Karim

Data Analyst/Team manager/Program manager

Dokki, Giza, Egypt

Work Experience

  • Technical support specialistFull Time

    Convergys

    Jun 2018 - Present -7 yrs, 1 month

    Egypt , Cairo

    • AgentFull Time

      Vodafone , E.Group and THM

      Jun 2014 - Oct 2014 -4 months

      Egypt , Cairo

      • Job Details:As for Vodafone : i was a Cutomer Care Agent who takes care of all the new clients who have just bought a new lines. As For E.Group : i was a Telemarketer Who takes care of the advertising and marketing of Companies' Jobs whatever the kind of jobs are. In Addition, "THM" Travel Hotel Management : i was an Agent that is responsible of Companies' reservation at Hotels while EXPOS are available.
    • Education

      • Bachelor's Degree in Arts, English dep.

        Cairo University (CU)

        Jan 2012 - Jan 2016 - 4 yr

      • High School - Thanaweya Amma

        aL-Giza

        Jan 2011 

      Skills

      • Microsoft Excel
      • Business Analysis
      • Operations Management
      • Microsoft Word
      • Customer Care
      • Telemarketer
      • Telesales
      • Google Docs

      Languages

      • Arabic

        Fluent
      • English

        Intermediate
      • French

        Beginner

      Training & Certifications

      • Conversation Skills

        Vodafone U.K·2014
      • Conversation Skills

        British Council·2009
      • General English

        British Council·2009
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