Hady Ahmed Sallam

It Support SpecialistFull Time

• Job Details:Patched software and installed new versions to eliminate security problems and protect data. Maintained servers and systems to keep networks fully operational during peak periods. Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks. Configured hardware, devices, and software to set up work stations for employees. Rolled out software updates and applied server patches to thwart threats from penetrating network. Explained technical information in clear terms to non-technical individuals to promote better understanding. Monitor all the company's devices and employees through specific spyware software. Remote support.