
Hady Mohamed Saad
Telesales Representative at PBS
Mokattam, Cairo, EgyptWork Experience
Telesales RepresentativeFull Time
PBS
Jun 2022 - Present -3 yrs, 1 month
Egypt , Cairo
- Job Details:- Convince the customer with the product and its benefits to the household. - Check if the customer is qualified so we can set an appointment with the Consultation team.
Restaurant Operations ManagerFreelance / Project
Burgout
Jan 2021 - Mar 2022 -1 yr, 2 months
Egypt , Cairo
- Job Details:-Up to date marketing campaigns, activities and offers with different methods and apps. -Trained staff to follow restaurant procedures. -Maintained safety and food quality standards and kept customers happy with handling complaints. -Organized staff schedules and recorded payroll data.
Restaurant Operations SpecialistFull Time
- Job Details:- Onboarded the Vendor on the Application platform, Confirmed its predisposition. - Fed the vendor with the important information and provided the needed assistance. - Fulfilled the quality regulations to achieve the utmost Vendor satisfaction. - Various related tasks such as Targeting and solving the major restaurant issues, gathering information to inform the Account Manager to find solutions. - Delegation period with the responsibility of achieving the best performance, handling different tasks and oversight the teamwork.
Customer Support RepresentativeFull Time
Jul 2013 - Jun 2014 -11 months
- Job Details:- Reserved, Cancelled, changed reservations for services provided by the website such as flight tickets, hotel reservations and car reservations. - Handled Customer issues to obtain the maximum satisfaction.
Education
Bachelor's Degree in Computer science and Management Technology
Modern Academy for Engineering and Technology (MIS)Jan 2004 - Jan 2011 - 7 yr
Skills
Languages
Arabic
FluentEnglish
Advanced