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Hady Emad Eldin Mohamed

Customer Service Administrator at Banque Misr

Dokki, Giza, Egypt

Work Experience

  • Customer Service AdministratorFull Time

    Banque Misr

    Oct 2024 - Present -9 months

    Egypt , Giza

    • Job Details:learned how to deal with clients -learned how to market the product , such as credit card, debit, payroll, certificates, loans and the new service that the bank provides. - learned about types of account

  • Customer service officerFull Time

    Ahmed El-sallab

    Sep 2023 - Feb 2024 -5 months

    • Job Details:1-Handling customer complaints. 2- Responding to customer questions. 3- Checking product or service availability. 4- Documenting customer interactions

    • Education

    • Bachelor's Degree in Mass communication

      Misr University for Science and Technology (MUST)

      Jan 2021 

    Skills

    • Customer Service
    • Sales

    Languages

    • English

      Advanced

    Training & Certifications

    • English

      English capsules·2023

    • Egyptian Banking Institute

      Leading business·2023
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