Hady Ahmed Elfaramawy

Tour Operator & Travel PlannerFreelance / Project

• Job Details:Designed and delivered customized travel itineraries for clients, ensuring seamless and memorable experiences. Conducted in-depth consultations to understand client preferences, budgets, and travel goals, offering tailored recommendations for destinations, accommodations, and activities. Managed end-to-end trip planning, including booking transportation, arranging tours, and coordinating logistics. Built strong client relationships through exceptional service, attention to detail, and proactive communication. Stayed updated on travel trends and destination insights to provide expert advice and enhance customer satisfaction.

Travel AdvisorFull Time

• Job Details:As a Travel Advisor with Expedia Group, I specialized in creating personalized travel experiences for clients. I assessed their preferences and budget to recommend tailored vacation packages, including flights, accommodations, and tours. Using booking engines, I secured seamless travel arrangements and responded promptly to client inquiries or changes, ensuring a smooth and enjoyable journey. My focus on delivering exceptional service helped build lasting client relationships and drive repeat business.

INVESTIGATION SPECIALIST (level 3)Full Time

• Job Details:In my role as an Investigation Specialist at Amazon, I collaborated with cross-functional teams to resolve customer issues and improve satisfaction rates. I analyzed complaints, implemented effective solutions, and ensured compliance with company policies. Through consistent communication and proactive problem-solving, I built strong client relationships and contributed to enhancing the overall quality of service.