Hadir Suliman Ibrahim
Sales Engineer at Mobica
Sheraton, Cairo, EgyptWork Experience
Customer care representativeFull Time
Expedia, Teleperformance
Sep 2018 - Feb 2021 -2 yrs, 5 months
- Job Details:• -Handling Canadian customers’ reservation all over the world • -Assisting customers in booking flights, Hotels, and Car rentals • -Working as a part of a team to ensure offering world-class customer service at all times for Expedia.ca
Customer serviceFull Time
Vodafone UK
Sep 2017 - Sep 2018 -1 yr
- Job Details:• -Handling UK based customers’ broadband connections. • -Assisting customers in fixing their broadband connection issues while proactively troubleshooting any future problems they might face. • -Working as a part of a team to ensure high level of professionalism and presenting the best customer service experience for Vodafone UK clients.
Education
High School - Thanaweya Amma
Ain Shams University (ASU)Jan 2020
Achievements
• -Handling UK based customers’ broadband connections. • -Assisting customers in fixing their broadband connection issues while proactively troubleshooting any future problems they might face. • -Working as a part of a team to ensure high level of professionalism and presenting the best customer service experience for Vodafone UK clients. --------- • -Handling Canadian customers’ reservation all over the world • -Assisting customers in booking flights, Hotels, and Car rentals • -Working as a part of a team to ensure offering world-class customer service at all times for Expedia.ca
Languages
English
Fluent