Hadir Maher

Marketing, Sales & Receptionist

• Job Details:Administrative work in the office, filling applications, develop and carry out an efficient documentation and filing system for both paper and electronic records, maintain strong relationships with customers, and providing information by answering calls, e-mails and face to face discussions, answer phones, customer requests and complaints in an efficient manner, in case of unresolved complaint coordinate with respective department for further investigation and follow up until resolved, assist customers in a timely manner to avoid long waiting times, calm upset or frustrated customers by providing excellent and friendly service, maintain a positive, empathetic and professional attitude towards customers at all times, ensure customer satisfaction and quality standard of customer service is maintained, after resolving the issue, ask customers for feedback on the service provided, welcoming customers and explaining the plans to them then nominate to them which plan is suitable to them, sell maids with different nationalities to local or foreign families, handling all administrative duties, handling incoming/outgoing calls, printing, photocopying, filing and scanning, management and resolve customer complaints, follow up with customers after selling, handling customers inquiries and providing all services to them.

Marketing & Sales

• Job Details:Answer incoming calls and respond to customers emails, management and resolve customer complaints, sell maids with different nationalities to local or foreign families, follow up with customers after selling, follow up with HR department regarding the maids visas, handling customers inquiries and providing all services to them, receiving the payments for maids salary and compare it with the contact mentioned, welcoming customers and explaining the plans to them then nominate to them which plan is suitable to them, contact with maids if there are any problems facing them and working for resolve it, writing maids contracts as per UAE law.

School Administrator

• Job Details:Prepare for the upcoming school year during the summer, attend school-related events on weekends and evenings, handling the meetings between parents and teachers, resolving child issues and find a good solution to them, follow up the attendance, departure, upsets list for staff.