HF

Hadir Salah Fadlallah

Senior specialist at orange

Sheikh Zayed, Giza, Egypt

Work Experience

  • Senior SpecialistFull Time

    Orange Egypt

    Sep 2020 - Present -4 yrs, 10 months

    • Job Details:Skilled Customer Care professional with 8+ years of experience resolving customer inquiries sales and Service professional with a record of achieving performance targets while maintaining high-quality standards in the telecommunications industry. Passionate about building strong relationships with customers and driving brand loyalty

  • Train the Trainer - Project (01/2019 – PresentFull Time

    orange

    Jan 2019 - Present -6 yrs, 6 months

    • Job Details:Train the Trainer - Project (01/2019 – Present Traveling across Egypt training the new customer care specialists. Delivering Training to trainers to be, on Orange products and offers.

  • Senior specialistFull Time

    orange

    Sep 2016 - Present -8 yrs, 10 months

      • Education

      • Bachelor's Degree in law

        Cairo University (CU)

        Jan 2016 

      • High School - Thanaweya Amma

        Ecole Saint Vincent De Paul

        Jan 2012 

      Achievements

      Train the Trainer - Project (01/2019 – Present) Traveling across Egypt training the new customer care specialists. Delivering Training to trainers to be, on Orange products and offers. Internal Marketing Communication - Loan (09/2019 – Present

      Skills

      • Facebook ads
      • life insurance

      Languages

      • English

        Fluent

      • French

        Fluent

      • Spanish

        Beginner

      Training & Certifications

      • french course

        institut francais du caire·2015
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