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Hadir Abd elraouf

secretary

Haram, Giza, Egypt

Work Experience

  • سكرتاريه وحساباتFull Time

    Focus dentallab

    May 2022 - Nov 2022 -6 months

    Egypt , Cairo

    • موظفه استقبالFull Time

      عيادات مستشفى المناره

      Feb 2022 - Jun 2022 -4 months

      Egypt , Cairo

      • secretaryFull Time

        Ultra care Dental Center

        Jan 2022 - Dec 2024 -2 yrs, 11 months

        Egypt , Giza

        • Job Details:Job Purpose: To organize appointments, welcome patients, and manage daily administrative operations to ensure efficient workflow within the clinic. Duties and Responsibilities: Greet patients and visitors in a professional and friendly manner. Schedule and confirm appointments with patients. Answer phone calls and respond to email inquiries. Accurately register patient information into the system. Collect payments, issue invoices, and document transactions. Coordinate between the dentist and patients regarding follow-up appointments or any changes. Archive medical files and maintain patient records with strict confidentiality. Ensure office supplies and administrative needs are met; submit purchase requests when necessary. Collaborate with the medical team to facilitate patient services. Adhere to cleanliness and safety standards in the workplace. Required Qualifications: High school diploma minimum; a degree in administration or secretarial studies is preferred. Previous experience as a secretary, preferably in a clinic or healthcare setting. Excellent computer skills (Microsoft Office, clinic management software). Strong communication and time-management skills. Polite, well-groomed, and able to work under pressure. Familiarity with dental terminology is a plus.
      • موظفه بالمكتب الفني لرئيس مجلس الادارهFull Time

        شركه مصر للتجاره الخارجيه

        Jun 2017 - Jun 2019 -2 yrs

        • Education

          • Bachelor's Degree in المحاسبه

            المعهد العالي للدراسات المتطورة

            Jan 2017 

          Skills

          • Office management
          • Customer Relations
          • Customer Satisfaction
          • Customer Support
          • Management
          • Customer Service

          Languages

          • Arabic

            Fluent
          • English

            Intermediate
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