Hadier Magdi
Ticketing Agent at Golden Nile Travel
Ain Shams, Cairo, EgyptWork Experience
Marketing CoordinatorFull Time
Mind Spirit Design
Mar 2019 - May 2019 -2 months
Egypt , Cairo
- Job Details:It's more like telemarketing, focused on collecting data about the prospects (contact info - e-mail addresses), calling them having a little conversation, letting them know about my company and what it's specialized at, offering some free proposals, sending them e-mails with our profile.
Call Center AgentFull Time
Orange
Sep 2018 - Mar 2019 -6 months
Egypt , Cairo
- Job Details:Answer phone calls, helping customers with their inquiries. Learned how to communicate effectively with empathy, patience, and positive attitude.
Education
BS in Accounting
Ain Shams University (ASU)Jan 2014 - Jan 2018 - 4 yr
High School - Thanaweya Amma
Sray Al-Koba School for GirlsJan 2014
Skills
- MS Office
- Customer Service
- Customer Support
- Detail-oriented
- Search Engine
- Computer Skills
- Multi-tasking capabilities
- Time Management
- Amadeus
- Amadeus gds
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Languages
English
FluentArabic
Fluent
Training & Certifications
Travelport Smartpoint Air Specialist
Travelport·2019Computerized Accounting
Cairo University·2018