Basic Info

Mohamed Hadidy

2 years

Giza Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer Service Representative at Careem

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

Helping app users to get and book easy and stress free rides with careem, Solving Problems and incidents which happens with the passenger or the driver during the trip, Collecting data about the drivers who wants to join the company’s fleet and helping them step by step till they join careem.


Company Details

Careem (multinational)

October city, Egypt

101-500 employees

Travel and Tourism

www.careem.com

Jan 2016 to Aug 2016 (7 months)
Claims Auditor and Adjustor at GlobeMed Egypt

Experience Details

Claims Auditor and Adjustor

Accounting/Finance

Entry Level

Studying statements sent by medical services providers to claim the insurance cost for the services they provided for adherents of the company, enter claims data to the company's system and carry out deportation of those claims after being reviewed medically to Accounts Section for approving the amount of money claimed by the provider.


Company Details

GlobeMed Egypt (multinational)

Maadi, Cairo, Egypt

101-500 employees

Insurance

globmedegypt.com

Dec 2014 to Nov 2015 (11 months)
Technical Customer Service Agent at Vodafone International Services (VIS)

Experience Details

Technical Customer Service Agent

Customer Service/Support

Entry Level

Receiving and handling technical queries mentioned by Vodafone UK customers and helping the group to stay the no,1 mobile service provider in the UK .


Company Details

Vodafone International Services (VIS) (multinational)

October city, Egypt

More than 1000 employees

Telecommunications

www.vodafone.com

Mar 2013 to Nov 2014 (1 year 8 months)
F.M.C.G. Officer at Spinney’s Egypt

Experience Details

F.M.C.G. Officer

Hospitality/Hotels/Food Services

Student

Grocery corridors officer who is responsible for felling and reporting the gaps of groceries varieties and brands, Also being the connection between the supply chain team and the main showing floor to make them ready to provide and supply any missing variety or any missing type of goods .


Company Details

Spinney’s Egypt (multinational)

October city, Egypt

More than 1000 employees

FMCG

N/A

Oct 2011 to Feb 2013 (1 year 4 months)
Political activates (volunteer) at Amr Al-Shobaki’s Campaign for parliament

Experience Details

Political activates (volunteer)

Operations/Management

Experienced (Non-Manager)

Coordinating, Organizing and managing one of the best known successful political elections campaigns ( Amr Al-Shobaki’s Campaign for parliament ) and helping to make an outstanding piece of success for the campaign in Imbaba.


Company Details

Amr Al-Shobaki’s Campaign for parliament

Imbaba, Egypt

11-50 employees

Marketing and Advertising

N/A

Nov 2011 to Dec 2012 (1 year 1 month)

Achievements


Being on the top of the NPS table for 3 consecutive months


Being the best employee for 5 consecutive months


Education

Bachelor of Commerce in Auditing, Insurance and Risk Management.

Education Details

Bachelor of Commerce

Auditing, Insurance and Risk Management.

Faculty of commerce – Cairo University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Faculty of commerce – Cairo University
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Gamal Abd El-Nasser Language School

Egypt

2011

B / Very Good / 75 - 85%

N/A

Gamal Abd El-Nasser Language School
2011

Training and Courses

Training/Course Details

I.C.D.L

Feb 2014

Cairo Uni

N/A

This profile is fresh!
Last update 13 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAuditingAuditing And AccountingAuditing, Insurance And Risk Management.CareemClaims Auditor And AdjustorCommunication SkillsComputerComputer SkillsCreativeCustomer ServiceCustomer Service RepresentativeData EntryEnglishF.M.C.G. OfficerFMCGFinanceFinancial ManagementFood ServicesGlobeMed EgyptHard WorkerHard WorkingHospitalityI.C.D.LInsuranceInternetManagementMarketing And AdvertisingMicrosoft ExcelMicrosoft OfficeMicrosoft WindowsMicrosoft WordMusicOrganizerPolitical ActivatesProblem SolverRisk ManagementSAPSpinneys EgyptSupportSupportiveTechnical Customer Service AgentTelecommunicationsTravel And TourismVodafone International Services (VIS)

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Auditing

Auditing

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Word

Microsoft Word

: Expert

: High

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

3-5 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

3-5 years

Data Entry

Data Entry

: Expert

: Extreme - I love it!

:

Less than 1 year

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

More than 7 years

Accounting

Accounting

: Advanced

: High

:

1-3 years

Microsoft Windows

Microsoft Windows

: Advanced

: High

:

More than 7 years

Computer

Computer

: Advanced

: Extreme - I love it!

:

5-7 years

Communication Skills

Communication Skills

: Advanced

: High

:

1-3 years

Microsoft Excel

Microsoft Excel

: Intermediate

: Extreme - I love it!

:

1-3 years

SAP

SAP

: Intermediate

: High

:

Less than 1 year

Financial Management

Financial Management

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Accounting

Accounting

: Advanced

: Extreme - I love it!

:

1-3 years

Auditing And Accounting

Auditing And Accounting

: Advanced

: Extreme - I love it!

:

1-3 years

Insurance

Insurance

: Intermediate

: High

:

1-3 years

Key Skills

Hard worker, Creative, Organizer, Problem Solver, Supportive

Online Presence

www.linkedin.com/in/mhadidy16https://www.facebook.com/profile.php?id=100005507704434&pnref=friends.searchhttps://twitter.com/Hadidy__

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