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Hadia Hany Sadek

Quality Assurance Analyst at Wego

Hadayek Alkobba, Cairo, Egypt

Work Experience

  • Quality Assurance AnalystFull Time

    Wego

    Oct 2021 - Present -3 yrs, 9 months

    • Reservations and ticketing executiveFull Time

      Wego

      May 2021 - Oct 2021 -5 months

      Egypt , Cairo

      • Job Details:Issue air tickets via SABRE GDS Application. • Handle ticket exchanges, international fare quotes, refunds, quality control, contract • fares and snap codes, airlines' rules etc. • Build PNRs, create itineraries, check basic and advance availability, read fare quotes, perform flight bookings considering cost savings and time deadlines. • Issue tickets, exchanges and verify fare and tariff rules in SABRE GDS. • Calculate fares and update PQ according to GDS.

    • Ticketing AgentFull Time

      Mesafer

      Apr 2019 - Aug 2020 -1 yr, 4 months

      Egypt , Cairo

      • Travel agentFull Time

        city bookers

        Apr 2018 - Mar 2019 -11 months

        Egypt , Cairo

          • Education

          • BSc in Political science and economics

            Cairo University (CU)

            Jan 2013 - Jan 2017 - 4 yr

          • High School - Thanaweya Amma

            Al-Salam Secondry school

            Jan 2013 

          Achievements

          Achieved the first place in A scholarship provided by Qeyada foundation in the American University, specialized in Marketing. And Awarded with an MBA Opportunity in the Arab Academy for Science and Technology.

          Skills

          • Research
          • Microsoft Office
          • Internet
          • Customer Service
          • Sabre and Galileo GDS
          • Ticketing
          • Issuing, Refunding, Reissuing Tickets
          • Adobe Photoshop

          Languages

          • Arabic

            Fluent

          • English

            Advanced

          Training & Certifications

          • Digital Marketing Diploma

            DM Arts Academy·2020

          • Digital Marketing

            Google·2019

          • Graduate Development Program

            AUC·2019

          • Marketing Principles

            AUC·2018

          • SPSS

            The Central Agency for Public Mobilization and statistics·2016
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