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Hader Tarek

Customer Support Representative at Orange Egypt

Moharam Bek, Alexandria, Egypt

Work Experience

  • Customer Support RepresentativeFull Time

    Orange Egypt

    Jul 2019 - Present -6 yrs

    Egypt , Alexandria

    • Job Details:-Handle Complaints -Promote Products and Services -Troubleshoot Technical Difficulties -Oversee Billing and Payments -Payment Inquiries -Problem Resolution -Add-on Selling
  • Insurance AdvisorFull Time

    misr life insurance

    Jan 2019 - Jul 2019 -6 months

    Egypt

    • Job Details:Design and implement effective marketing strategies to sell new insurance contracts or adjust existing ones Contact potential clients and create rapport by networking, cold calling, using referrals etc Appraise the wishes and demands of business or individual customers and sell the suitable protection plans Collect information from clients on their risk profiles in order to offer them the proper solution Prepare reports to shareholders on the success of your business endeavors Retain continuous awareness of transactions, sales and terms and keep relative records Check insurance claims to solidify trust and safeguard reputation Frequently replenish job-specific knowledge and apply it on the field Fulfill all company-established policy obligations
  • Education

    • Bachelor's Degree in Financial investment

      Alexandria University (ALEXU)

      Jan 2019 

    Skills

    • Communication
    • Dealing with customers and satisfy their needs
    • Communication skills
    • Customer Service
    • Customer Support
    • Microsoft Office

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • German

      Intermediate
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