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Hadeer Elhennawy

Operations Manager- Middle East at Evolvice Gmbh

Maadi, Cairo, Egypt

Work Experience

  • Operations Manager- Middle EastFull Time

    Evolvice Gmbh

    Mar 2024 - Present -1 yr, 4 months

    Egypt

    • Recruitment/ Operations ManagerFull Time

      Sceel.io GmbH

      Feb 2022 - Mar 2024 -2 yrs, 1 month

      Egypt , Cairo

      • Outsourcing Operations ConsultantFull Time

        AlnafithaIT

        Apr 2020 - Feb 2022 -1 yr, 10 months

        Egypt , Cairo

        • Job Details:-Develop the full lifecycle of outsourcing contracts and offerings -Develop Pricing and benefits -Manage and monitor active outsourcing contracts. -Develop and update job descriptions and job specifications. -Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc. -Client Relationship Management -Stakeholder/Client Engagement -Ensure communication on changing business needs and trends by developing working relationships with clients and key stakeholders. -Data Analysis & Hiring Plans - Gather relevant data and perform analyses to identify current and future talent needs, the current state of workforce talent/diversity, and market trends and channel insights. You assess factors that impact hiring goals and review data to improve staffing performance, and make sure hiring plans within your aligned business groups are implemented. -Candidate Attraction - Prepare Employer Branding Plan to a attract Employees to get active and potential candidates excited about and interested in a career at Alnafitha -Candidate Experience - Make sure candidates are engaged in and satisfied throughout the recruitment process, helping them prepare for each phase. -Candidate Assessment - interact with our candidates, bringing them through the interview and closing processes and provide support to meet their needs (e.g., onboarding, relocation, Visas, critical dependencies). You assess candidates using prescribed tools and frameworks. -Operational Compliance & Excellence - apply established Alnafitha staffing policies and standards in execution of your work and educate clients on the appropriate processes and policies. -Deal with the day to day challenges in the Saudi Market , and find solutions to any obstacle
      • Recruitment and Business Development supervisorFull Time

        Infinity business solutions

        Oct 2019 - Apr 2020 -6 months

        Egypt , Cairo

        • Job Details:Account Managing Duties: - Manage multiple accounts; develop positive working relationships with all customer touch points . - Drive client retention, renewals, up-sells and client satisfaction . - Prepare campaign insights reporting, including analysis and research . - Manage weekly campaign status documents for review . - Work closely with Finance on billing set up and invoicing . - Provide input on new processes and workflows as needed . Recruitment Duties: - Update current and design new recruiting procedures (e.g. job application and on-boarding processes) - Coach the recruiting team and report on its performance. - Recommend creative and alternative advertising venues and strategies. - Review online applications, evaluate qualifications of both internal and external candidates, conduct per-screen interviews to analyse candidate experience and fit, coordinate per-employment tests as needed, and develop a short list of potential candidates. - Present fully- screened qualified candidates to hiring managers in a timely manner and coordinate interviews - Complete reference check and background checks on selected candidates, as requested. - Participate in the offer process including negotiating offers with candidates. - Liaise between new hires and human resources, ensuring submission of all documentation required. - Keep track of recruiting metrics. - Implement new sourcing methods. - Conduct informational interviews with potential candidates, Solicit and priorities internal referrals. - Review recruitment software and suggest the best option for company needs. - Research and choose job advertising options. - Stay up-to-date on labor legislation and inform recruiters and managers about changes in regulations. - Participate in job fairs and career events.
      • Education

        • Bachelors Degree of Languages in German language

          Ain Shams University (ASU)

          Jan 2009 - Jan 2013 - 4 yr

        • High School - International Baccalaureate

          Orman Experimental Language School

          Jan 2009 

        Achievements

        1-performance Recognized two consecutive times for the best Total customer satisfaction as an international account adviser in the UK Account. 2-performance Recognized 3 consecutive quarters for rating 3rd on the Queue for first call resolution and Customer Experience expert 3-performance Recognized twice for ranking 2nd on the Recruitment and Resourcing Department . 4-performance Recognized for 5 consecutive month for best team quality as a Recruitment supervisor

        Skills

        • English
        • Microsoft Office
        • Communication skill
        • Human Resources (HR)
        • Sourcing
        • Interviewing
        • Recruitment
        • linkedin
        • Business Planning
        • Strategic Planning
        View More

        Languages

        • English

          Fluent
        • Arabic

          Fluent
        • Italian

          Advanced
        • German

          Advanced

        Training & Certifications

        • IT Basics For Technical Recruiters

          Udemy·2022
        • Salary Negotiation: Learn the Negotiation Mindset

          Udemy·2021
        • Advanced Business Development: Communication and Negotiation

          LinkedIn Learning·2021
        • Talent Management

          Linkedin Learning·2021
        • Succession planning alignment with company values

          Linkedin Learning·2021
        • Business Development: Strategic Planning

          Linkedin Learning·2021
        • Human rights-freedom of speech

          Amnesty international ·2015
        • Train the Trainer

          RCC·2015
        • Communication skills

          Raya academy·2013
        • Human Development Course

          la scuola Viva·2012
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