Hadeer Said

Online reputation specialistFull Time

• Job Details:*Manage online brand reputation through proactive and reactive strategies. *Implement online PR campaigns to enhance brand visibility and credibility. *Utilize AI tools such as Brand24 and Mention for brand monitoring and sentiment analysis. *Engage with communities on platforms like Reddit, Quora, and other relevant forums to promote brand awareness and address inquiries. *Collaborate with PR websites to secure brand mentions and features. *Curate and manage organic social media content across various platforms. *Oversee and optimize brand presence on supported channels like blogs, news pages, TripAdvisor, Instagram, and Snapchat. *Implement moderation strategies based on brand guidelines and communication principles. *Develop and refine brand guidelines for consistent messaging and tone. *Implement automation tools and processes to streamline communication and engagement efforts.

Marketing Representative and salesFull Time

• Job Details:*Create engaging and visually appealing content for social media platforms, including posts, videos, images, and stories. *Monitor and respond to comments, messages, and mentions on social media, fostering positive interactions with followers and potential customers. *Assist customers in selecting the right equipment based on their needs, preferences, and budget. *Handle customer complaints and returns professionally and courteously, striving to resolve issues to the customer's satisfaction. *Follow up with customers post-sale to ensure their experience met or exceeded expectations. *Build long-term relationships with customers through exceptional service, earning their trust and loyalty.

Social Media CoordinatorFull Time

• Job Details:*Develop and curate engaging content for social media platforms, including posts, videos, images, and stories. *Collaborate with the marketing team to align social media content with overall marketing goals and campaigns. *Monitor social media channels for comments, messages, and mentions, responding promptly and professionally. *Foster meaningful interactions with followers, customers, and influencers to build a loyal and engaged community. *Track and analyze campaign performance metrics, adjusting strategies as needed to optimize results. *Generate reports and insights to inform decision-making and drive continuous improvement in social media efforts.