Hadeer Elsayed

Interim Team Lead & Export Accounts ManagerFull Time

• Job Details:resolving issues and ensuring smooth operations, achieving a 30% improvement in team efficiency and task completion.  Managed SAP order entry for 350-400 orders per month, overseeing the entire sales order lifecycle, ensuring 100% accuracy in order fulfillment and timely customer communication.  Conducted market research and competitive analysis, which resulted in a 25% increase in sales and a 35% increase in customer satisfaction through tailored travel solutions.  Collaborated with logistics, warehouse, and production teams to streamline supply chain operations, minimizing delays and improving shipping efficiency for Asia-Pacific exports by 15%.

Tourism, Sales and Office ManagerFull Time

• Job Details: Collaborated with the CEO to manage operational tasks, prioritizing schedules and resources to drive a 45% increase in business growth over 3 years.  Managed a team of 15 sales and operations staff, exceeding sales targets by 25% annually, and successfully launching 10 new travel packages.  Conducted market research and competitive analysis, which resulted in a 20% increase in sales and a 15% increase in customer satisfaction through tailored travel solutions.  Handled client complaints, resolving issues within 2 hours and maintaining a client retention rate of 95%.

Chinese InterpreterFreelance / Project

• Job Details: Facilitated communication between Egyptian and Chinese engineers during the construction of a water treatment system for pharmaceutical manufacturing, ensuring project completion 10% ahead of schedule.  Actively translated and bridged linguistic gaps in technical discussions, improving collaboration and reducing project delays by 12%.  Delivered accurate translation for over 50 technical documents, contributing to the smooth execution of a $5 million project.