Hadeer qasem

HR Coordinator at Kammah Designs Company

Nasr City, Cairo, Egypt

Kammah Designs Company

Jan 2023 - Present -2 yrs, 6 months

Egypt

Job Details:Assisted in day-to-day HR operations, including maintaining employee records, managing attendance, absences, and employee vacation schedules to ensure smooth HR operations. Supported the HR department with compliance and legal documentation, ensuring adherence to local employment regulations based on a strong foundation in labor law. Played a key role in facilitating smooth communication between employees and management, addressing inquiries and maintaining a positive workplace environment. Communicated with candidates and scheduled interviews.

Facebook Page (Freelance)

Sep 2020 - Nov 2022 -2 yrs, 2 months

Egypt

Job Details:Responded promptly to customer inquiries and comments, addressing complaints or issues raised by customers in a polite and professional manner. Provided product details, pricing, and availability information. Assisted customers with placing orders or navigating the purchase process. Coordinated with the sales team to confirm inventory and update customers. Tracked member activity and reported any issues to the admin or management team. Analyzed member feedback to improve customer satisfaction and sales strategies.