Hadeer al-Sayed Muhammad

Social Media CoordinatorFull Time

• Job Details:- Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification. - Create an optimal schedule for posting on Social Media platforms. - Create, curate and publish daily engaging content for Social Media platforms in text, image, and video formats. - Compose, launch and optimize social advertising campaigns using Facebook Ads Manager. - Create or manage the creation of effective display ads and then run A/B testing to measure CTR. - Track and report on campaign results and data analysis. - Measure campaigns success. - Define social media KPIs. - Suggest new methods to attract prospective customers and optimize content. - Use social media marketing tools to improve efficiency and manage all accounts effectively. - Report on online feedback and reviews from fans and customers. - Facilitate conversations online with customers and respond to any questions.

Social Media OfficerFull Time

• Job Details:- Manage and supervise the Social Media team following essential HR guidelines. - Monitor staff performance and address issues when needed by conducting quality inspection on a weekly basis. - Deliver essential training and coaching. - Implement British Council customers services and social media strategy, develop brand awareness, generate inbound traffic and encourage product adoption. - Manage and oversee social media content. - Use social media marketing tools and insights to measure the success of every social media campaign. - Monitor user engagement and suggest content optimization. - Coordinate with the internal Marketing and Communications teams to support their respective missions, ensure consistency in voice and cultivate a social media referral network.

Social Media AssistantFull Time

• Job Details:- Ensure all enquiries received via social media are dealt with in a friendly and professional manner. - Provide a professional and integrated customer service on the full range of British Council’s activities and services. - Coordinate with the internal Marketing and Communications teams to support their respective missions, ensure consistency in voice and cultivate a social media referral network.