HM

Hadeer Mohamed

B2B Account manager

Helwan, Cairo, Egypt

Work Experience

  • B2B Account managerFull Time

    Basharsoft

    Nov 2019 - Sep 2021 -1 yr, 10 months

    Egypt , Cairo

    • Job Details:Corporate Sales Account Manager -Build long-term relationships with existing, as well as new clients. -Identify growth opportunities and potential deals within the market segments. -Increase revenue and retention rate for our accounts through approaching and up-selling. -Ensuring that customer requests are responded to in an accurate and timely manner. -Help the business meet sales and revenue goals. -Negotiate and plan for short and long- term subscriptions. Align with cross-functional teams to meet clients’ expectations.
  • Customer supportFull Time

    Fetchr for shipping and logistics

    Nov 2016 - Jan 2019 -2 yrs, 2 months

    Egypt , Cairo

    • Job Details:Client Support Representative -Deliver outstanding services to clients in the Gulf area and all over the assigned areas to maintain satisfaction for future business opportunities. -Communicating with clients to ensure that all of their needs and complaints are understood and addressed to be resolved correctly via different channels (phone, email and tickets).
  • Telemarketing RepresentativeFull Time

    Centro global solutions

    Feb 2014 - Dec 2014 -10 months

    Egypt , Cairo

    • Job Details:- Promote medical equipment to US seniors through scripted sales talks and checking their health insurance plans to make sure they're eligible for the offered products.
  • Education

    • Bachelor's Degree in English Language and Translation

      Mokattem Academy

      Jan 2012 

    Skills

    • Customer Support
    • Back Office
    • Microsoft Office

    Languages

    • English

      Fluent
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