HM
Hadeer Mohamed
B2B Account manager
Helwan, Cairo, EgyptWork Experience
B2B Account managerFull Time
Basharsoft
Nov 2019 - Sep 2021 -1 yr, 10 months
Egypt , Cairo
- Job Details:Corporate Sales Account Manager -Build long-term relationships with existing, as well as new clients. -Identify growth opportunities and potential deals within the market segments. -Increase revenue and retention rate for our accounts through approaching and up-selling. -Ensuring that customer requests are responded to in an accurate and timely manner. -Help the business meet sales and revenue goals. -Negotiate and plan for short and long- term subscriptions. Align with cross-functional teams to meet clients’ expectations.
Customer supportFull Time
Fetchr for shipping and logistics
Nov 2016 - Jan 2019 -2 yrs, 2 months
Egypt , Cairo
- Job Details:Client Support Representative -Deliver outstanding services to clients in the Gulf area and all over the assigned areas to maintain satisfaction for future business opportunities. -Communicating with clients to ensure that all of their needs and complaints are understood and addressed to be resolved correctly via different channels (phone, email and tickets).
Telemarketing RepresentativeFull Time
Centro global solutions
Feb 2014 - Dec 2014 -10 months
Egypt , Cairo
- Job Details:- Promote medical equipment to US seniors through scripted sales talks and checking their health insurance plans to make sure they're eligible for the offered products.
Education
Bachelor's Degree in English Language and Translation
Mokattem AcademyJan 2012
Languages
English
Fluent