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Hadeer Masry Mahmoud

customer support at westernunion

Downtown, Cairo, Egypt

Work Experience

  • RetentionFull Time

    Concentrix

    Jan 2021 - Oct 2021 -9 months

    • Guest Relations ManagerFull Time

      Flamenco Hotel beach & resort

      Apr 2019 - Apr 2020 -1 yr

      Egypt , Red Sea

      • Job Details:Providing a satisfying service upon the hotel regulations and deliver a good image and a relationship between the hotel and guests through our hotel sections rooms ,food,bars,beach etc...

    • customer supportFull Time

      westernunion

      Dec 2015 - Present -9 yrs, 7 months

      Egypt , Giza

      • HR recruiter Full Time

        BDO esnad

        Nov 2015 - Dec 2015 -1 month

        Egypt

          • Education

          • College Diploma in French arts

            Cairo University (CU)

            Jan 2010 - Jan 2022 - 12 yr

          • Bachelor's Degree in A

            Lycée Français de Bab el louk

            Jan 1995 - Jan 2009 - 14 yr

          Achievements

          Vodafone certificate for adherence and performance

          Skills

          • Multitasking
          • working under stress
          • Handling escalations
          • CSAT Team player
          • Handling Objections

          Languages

          • French

            Fluent

          • English

            Fluent
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