Hadeer Khamis

SMEs & Mid Cap Senior Credit Analyst

• Job Details:Used emotional intelligence to adapt communication styles based on client personalities and business cultures, resolved employee concerns and promoted a positive work environment, communicated effectively with internal teams to ensure smooth loan processing and client service.

SMEs Relationship Officer

• Job Details:Implemented field visits to SMEs clients, wrote credit reports, improved the profitability of SME portfolio, followed up clients’ complaints and service recovery process, reviewed and recommended credit requests to ensure adherence to credit policies, and appropriate risk-return proposition.