Hadeer Khaled

Service AdministratorFull Time

• Job Details:- Provide professional administration support for Service Team. - Create Service orders and reserve the needed Parts from the stock. - Follow up the invoicing of work carried against customer PO to match adequate invoice requested by salesman. - Follow any disputes regarding billing, Stock return, Credit notes. -Provide an efficient administrative service for warranty claims with technical support.

Sales & Service CoordinatorFull Time

• Job Details:- Creates and follows up the UPA/ Direct invoices for the Maintenance Lines. - Maintains the installations Process and reports. - Creates Sales Offers, Purchasing Orders, BL, and Expenses. - Follows up stock availability and Transfers Spare parts to the Engineers W/H. - Preparing the required documents for the new maintenance contracts. - Send & Receive emails and Faxes, Reserves Hotels, and request the needed supplies.

Training development AdvisorFull Time

• Job Details:- Communicated and made outbound calls to potential customers for SAP/ ERP Training Courses. - Understood customers’ needs and identified sales opportunities. - Researched and qualified new leads. - Organized the schedule and Training Plan. - Closed sales and achieve sales targets.