
Hadeer Hesham
Customer service at Orange Egypt
New Cairo, Cairo, EgyptWork Experience
Office ManagerFull Time
- Job Details:Provide support to the management team within a company's sales department. Responsibility for performing clerical duties like completing expense reports or sales proposals and carrying out administrative tasks such as coordinating meetings and office communications. Handling sales and pre-sales coordination. Responsibility for project documentation. Handling CRM Consistent reporting (revenue actual against forecast, deviation), sales. Generate reports, Typing, preparing and collating reports. Organize meeting and arrange appointments
Customer Relationship ManagerFull Time
Bridge Real Estate
Feb 2020 - Present -5 yrs, 5 months
Egypt , Cairo
- Job Details:• Handle all customers on phone or meeting them • Troubleshoot customer issues • Use automated information systems to analyze the customer’s situation. • Maintain a balance between company policy and customer benefit in decision making.
Education
College Diploma in accounting
Helwan UniversityJan 2015 - Jan 2016 - 1 Year
College Diploma in management
Helwan UniversityJan 2014 - Jan 2015 - 1 Year
Bachelor's Degree in Accounting
Helwan UniversityJan 2013
Achievements
sports,books
Skills
Languages
English
Advanced
Training & Certifications
HRCI
2024Diploma in principles of banking certificate
المعهد المصرفي·2017Diploma in Information & decision support
Helwan University·2015Customer service
Alex bank·2011