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Hadeer Farahat

Follow UP Agent at mobinil

Riyadh, Saudi Arabia

Work Experience

  • Follow UP AgentFull Time

    mobinil

    Sep 2014 - Present -10 yrs, 10 months

    Egypt , Cairo

    • Job Details:-Solicits existing customers, to promote the maintenance services recommended. -by the company and, where applicable, also promotes other after-sales services, as instructed by management . -Arranges and confirms appointments. -Actively participates in managing the customer database. Ensures that the list of calls is updated. -Consults customer history before making the telephone calls. -Issues activity reports and keeps a file on telephone follow-up successes. -Actively participates in developing call scenarios, in order to meet objectives for numbers of appointments arranged.
  • Financial PlannerFull Time

    Libano- Suisse Takaful Egypt

    Aug 2014 - Mar 2015 -6 months

    Egypt , Cairo

    • Job Details:-Execute the vision of the company by providing financial planning, insurance and investment services to clients. -Assess client’s overall financial picture, and understand their needs to devise an appropriate financial plan. -Work with support staff to establish client records and update their files. -Maintain ongoing relationships with clients, keeping them updated about any changes affecting their finances. -Act as liaison to insurance providers
  • Education

    • Technical Diploma in Traning and development

      Cairo University (CU)

      Jan 2013 - Jan 2014 - 1 Year

    • BSc in English Commerce _ Accountant

      Benha University

      Jan 2009 - Jan 2013 - 4 yr

    • BSc in English Commerce ; Accounting

      Benha University

      Jan 2009 - Jan 2013 - 4 yr

    Activities

    • Co-ordination at LSC

      Student Activity

      Sep 2013 - Jan 2013 -8 months

    Achievements

    University & Training & Self Study (CMA)

    Skills

    • Accounting
    • Banking
    • Microsoft Office
    • QuickBooks
    • Peach tree
    • commercial excel

    Languages

    • Arabic

      Advanced
    • English

      Intermediate

    Training & Certifications

    • CEDO

      Cairo University·2014
    • Speacial Diplomas E-Accounting

      Syllabus·2012
    • Application Software ICDL V 5

      Syllabus·2012
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