
Hadeer Farahat
Follow UP Agent at mobinil
Riyadh, Saudi ArabiaWork Experience
Follow UP AgentFull Time
mobinil
Sep 2014 - Present -10 yrs, 10 months
Egypt , Cairo
- Job Details:-Solicits existing customers, to promote the maintenance services recommended. -by the company and, where applicable, also promotes other after-sales services, as instructed by management . -Arranges and confirms appointments. -Actively participates in managing the customer database. Ensures that the list of calls is updated. -Consults customer history before making the telephone calls. -Issues activity reports and keeps a file on telephone follow-up successes. -Actively participates in developing call scenarios, in order to meet objectives for numbers of appointments arranged.
Financial PlannerFull Time
Libano- Suisse Takaful Egypt
Aug 2014 - Mar 2015 -6 months
Egypt , Cairo
- Job Details:-Execute the vision of the company by providing financial planning, insurance and investment services to clients. -Assess client’s overall financial picture, and understand their needs to devise an appropriate financial plan. -Work with support staff to establish client records and update their files. -Maintain ongoing relationships with clients, keeping them updated about any changes affecting their finances. -Act as liaison to insurance providers
Education
Technical Diploma in Traning and development
Cairo University (CU)Jan 2013 - Jan 2014 - 1 Year
BSc in English Commerce _ Accountant
Benha UniversityJan 2009 - Jan 2013 - 4 yr
BSc in English Commerce ; Accounting
Benha UniversityJan 2009 - Jan 2013 - 4 yr
Activities
Co-ordination at LSC
Student Activity
Sep 2013 - Jan 2013 -8 months
Achievements
University & Training & Self Study (CMA)
Languages
Arabic
AdvancedEnglish
Intermediate
Training & Certifications
CEDO
Cairo University·2014Speacial Diplomas E-Accounting
Syllabus·2012Application Software ICDL V 5
Syllabus·2012