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Hadeer Emad El-Din

Customer Relation Executive at Skoda Egypt

6th of October, Giza, Egypt

Work Experience

  • Office Manager& Personal AssistantFull Time

    Egypt International Motors - Renault

    Jul 2024 - Present -1 yr

    Egypt , Giza

    • Customer Relation ExecutiveFull Time

      Skoda Egypt

      Sep 2021 - Present -3 yrs, 10 months

      Egypt , Giza

      • Job Details:Resolving customer queries Maintaining contract renewal records Managing customer relationships Managing client feedback and comments Communicating client requirements to the operations department Arranging for vehicle pick-up and drop-off to the workstation Assisting in organizing client promotional events
    • Front Desk ReceptionistFull Time

      Vodafone Egypt

      Sep 2018 - Sep 2021 -3 yrs

      Egypt

      • Job Details:Ensure that the concept of physical security is applied. Manage visitor policy and access cards. Physical Access ID checks weekly. Operation of our access control system is in accordance with our policies. Make sure of the names of the trainees in the mail and run the card for them
    • SecrtaryFull Time

      Applied Arts Designers Syndicate

      Nov 2012 - Sep 2018 -5 yrs, 10 months

      Egypt , Giza

      • Job Details:Coordinating the date of the meetings and writing them, making sure that the attendees sign and keeping the minutes of the meeting archived staff member of the medical department and the trips
    • Education

      • Faculty of commerce in Business adminstration

        The Higher Institute of Specific Studies

        Jan 2008 - Jan 2012 - 4 yr

      • High School - Thanaweya Amma

        Giza Secondary Girls School

        Jan 2005 

      Achievements

      Gymnastics - Swimming - nails artist

      Skills

      • Office management
      • Administration
      • office
      • Microsoft Office
      • Secretary
      • Information Systems
      • Operations Management
      • Admin
      • Client Service
      • Administrator
      View More

      Languages

      • English

        Advanced

      Training & Certifications

      • Data analysid

        Coursera·2024
      • icdl

        higher institute of specific studies·2012
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