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Hadeer Elshafey

Customer Support Advisor at Teleperformance - Egypt

Cairo, Egypt

Work Experience

  • Customer Support AdvisorFull Time

    Teleperformance - Egypt

    Sep 2021 - Present -3 yrs, 10 months

    Egypt , Cairo

    • Sales RepresentativeFull Time

      Gohar Group for tourism services

      Oct 2018 - Aug 2021 -2 yrs, 10 months

      Egypt , Luxor

      • Job Details:Direct jewelry sales for tourists

    • French & English InstructorPart Time

      Kids Studio Center

      Sep 2016 - Jul 2019 -2 yrs, 10 months

      Egypt , Luxor

      • Export Operation ExecutiveFull Time

        Alex Marine for shipping & trading

        Jan 2016 - Aug 2016 -7 months

        Egypt , Alexandria

          • Education

          • Technical Diploma in Tourist guidance

            Higher Institute for Hotel Management (Egoth)

            Jan 2019 - Jan 2021 - 2 yr

          • Bachelor's Degree in French literature

            South Valley University (SVU)

            Jan 2002 - Jan 2008 - 6 yr

          Skills

          • Communication
          • Microsoft Office
          • Customer Care
          • Customer Service
          • Microsoft Excel
          • Admin
          • Office management
          • Adobe Photoshop

          Languages

          • English

            Advanced

          • French

            Advanced

          • Spanish

            Intermediate

          Training & Certifications

          • Adobe Photoshop & Microsoft office 2016

            Zad Training Center·2018

          • Using thinking skills & intelligence in human resources managements

            Misr Public Library, Luxor·2018
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