Hadeer Ayman El-Gendy

Brand Executive at National automotive company

Nasr City, Cairo, Egypt

National automotive company

Aug 2022 - Present -2 yrs, 11 months

Egypt

Galala University

Aug 2020 - Aug 2022 -2 yrs

Egypt , Cairo

Job Details:- Conducting social media analysis for all our social media platforms in order to evaluate& maximize our performance. - SEO enhancements & Website data entry. - Handling reports& presentations. - Digital market scanning. - Perform regular media monitoring to keep an eye on competitors.

Allianz

Oct 2019 - Aug 2020 -10 months

Egypt , Cairo

Job Details:- ENBD Top achiever for 2nd quarter. - Collected & filtered bank's data base to discover potential clients. - Raised insurance awareness and explained the importance of it on the long-term. - Conducted face-to-face meetings, to find out the most suitable saving & retirement plans for clients in order to achieve monthly targets. - Filled-out and submitted applications, issue quotes, maintained client records and prepared reports.

Vodafone UK - VSSE

Sep 2018 - Jun 2019 -9 months

Egypt , Cairo

Job Details:- Acted as a front-line interface with customers of Vodafone company worldwide. - Completed over 85 outbound calls per shift to up-sell for current customers, and upgraded them to higher bundles to increase the company's revenue rate and achieve 16 sales per day. - Maintained satisfying customer experience by assisting them with any further requests within my scoop of expert to achieve our monthly NPS target with minimum of +50%. - Promoted self-services provided by the company to help maintain customer 's satisfaction and boost company's image.