
Hadeer Eid
Customer service front desk at kidzania cairo
Cairo, EgyptWork Experience
Customer service front deskPart Time
kidzania cairo
Feb 2016 - Present -9 yrs, 5 months
Egypt , Cairo
- Job Details:Respond to customer inquiries Research required information using available resources Handle and resolve customer complaints Provide customers with KidZania product and service information Process orders, forms and applications Identify and escalate priority issues Route inquires to appropriate resource Follow up customer inquiries where necessary Make constant runs of the Park to guarantee that personnel is offering adequate service
Education
Bachelor's Degree in Accounting
Ain Shams University (ASU)Jan 2018
Languages
English
Advanced
Training & Certifications
▪ Specialized Accounting Program
Accounting·2018English course general and conversation
Berlitz·2015