profile-img

Hadeer Eid

Customer service front desk at kidzania cairo

Cairo, Egypt

Work Experience

  • Customer service front deskPart Time

    kidzania cairo

    Feb 2016 - Present -9 yrs, 5 months

    Egypt , Cairo

    • Job Details:Respond to customer inquiries  Research required information using available resources  Handle and resolve customer complaints  Provide customers with KidZania product and service information  Process orders, forms and applications  Identify and escalate priority issues  Route inquires to appropriate resource  Follow up customer inquiries where necessary  Make constant runs of the Park to guarantee that personnel is offering adequate service
  • Education

    • Bachelor's Degree in Accounting

      Ain Shams University (ASU)

      Jan 2018 

    Skills

    • Microsoft
    • Communication
    • interpersonel skils

    Languages

    • English

      Advanced

    Training & Certifications

    • ▪ Specialized Accounting Program

      Accounting·2018
    • English course general and conversation

      Berlitz·2015
    Share this Profile