Hadeer Ahmed Abd Elhameed

Collection Specialists of the bank ADCB

Helwan, Cairo, Egypt

Mas financials

Sep 2022 - Dec 2024 -2 yrs, 3 months

Egypt , Cairo

Job Details:• Working on the CRM system, following up on customer debt accounts daily, and updating customer accounts weekly and monthly. • Supervise assigned accounts to identify unresolved debts. • Develop effective repayment plans. • Follow up with clients on overdue accounts. • Oversee all monthly payments and refunds. • Research and implement effective collection techniques. • Perform all administrative duties related to ensuring office efficiency. • Create monthly credit records. • Respond to client account queries in a timely and professional manner.

Sadad Egypt

Jan 2020 - Jan 2022 -2 yrs

Egypt , Cairo

Job Details:• Follow up on daily sales for regional sales representatives and prepare daily and weekly reports. • Inventory and receipt of products from warehouses. • Preparing product reports and identifying shortages and surpluses in warehouses. • Monitor warehouse accounts to ensure product replacement from suppliers. • Determine the market share of telecommunications companies and the volume of their dealings with the company and prepare reports to be presented to managers. • Monthly updates for POS devices. • Follow up sales of each representative, region and dealer, and create a report that includes all sales. • Preparing reports to identify returns and damaged items from branches and the main branch. • Monitoring Jumia’s e-commerce operations and preparing monthly reports.

Bachelor of Commerce in Accountant
Cairo University (CU)
Jan 2015 - Jan 2019 - 4 yr