Hadeer Abdelrahman Esmeil
Customer Service Representative at Vodafone UK
6th of October, Giza, EgyptWork Experience
Customer Service RepresentativeFull Time
Vodafone UK
Jan 2020 - Present -5 yrs, 6 months
Egypt , Giza
- Job Details:I'm a technical & care representative at Vodafone Uk, specialized in broadband and billing
Education
Bachelor's Degree in mass communication & media department of t.v & radio
October 6 University (OU)Jan 2016 - Jan 2020 - 4 yr
Achievements
certified from google academy for ads ( fundamentals, search, display, video, app, shopping) certified from google analytics data studio experienced complaints and handling escalations certification social media Facebook, Instagram, linked in ads
Skills
- Marketing
- Social Media
- Digital Marketing
- Marketing Campaigns
- E-Marketing
- Good English communication
- work under pressure
- sociable
- deal with difficults
- team work
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Languages
English
Fluent
Training & Certifications
Google shopping ads
google academy for ads·2020Google analytics
google academy for ads·2020Google search ads
google academy for ads·2020Google display ads
google academy for ads·2020Google video ads
google academy for ads·2020Google app ads
google academy for ads·2020technical broadband
Vodafone UK·2020handling complaints and escalations
Vodafone UK·2020