HA

Hadeer Abd-Ellatif Aly

IT Service Desk Engineer at _VOIS

Cairo, Egypt

Work Experience

  • IT Service Desk EngineerFull Time

    _VOIS

    Oct 2022 - Present -2 yrs, 9 months

    Egypt , Cairo

    • Customer Care AgentFull Time

      Vodafone UK

      Mar 2021 - Apr 2021 -1 month

      Egypt , Alexandria

        • Education

        • Technical Diploma in Linux administration

          Information Technology Institute (ITI)

          Jan 2021 - Jan 2022 - 1 Year

        • Bachelor's Degree in Electrical, Electronics and Communication Engineering

          Alexandria University (ALEXU)

          Jan 2015 - Jan 2020 - 5 yr

        • High School - Thanaweya Amma

          El Manar English Girls School

          Jan 2015 

        Skills

        • Computer Skills
        • Linux System Administration
        • Communication Engineering
        • Redhat
        • Networking
        • Troubleshooting
        • Information Technology (IT)
        • networks
        • LAN
        • Security
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        Languages

        • English

          Fluent

        • Arabic

          Advanced

        Training & Certifications

        • Linux fundamentals

          Coursera·2022

        • Red Hat Certified System Administrator

          Red Hat·2022

        • Redhat System Administration I, II, III

          ITI·2022

        • Bash scripting

          ITI·2022

        • Operating system

          ITI·2022

        • CCNP

          Flare·2020

        • Mobile package

          Flare·2019

        • CCNA

          Flare·2019
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