Hadeel Ibrahim Mohamed

Senior Psychosocial Caseworker at St. Andrew Refugee services

Faisal, Giza, Egypt

St. Andrew Refugee services

May 2017 - Present -8 yrs, 2 months

Job Details:● Maintain accurate and up-to-date records on client caseloads, referrals, and follow-up activities ● Conduct need-assessments with adults and families from different refugee communities to identify their needs, and recommend necessary interventions ● Provide emergency response and follow up with vulnerable clients (SGBV survivors, victims of trafficking) ● To participate in program-specific training and monthly training provided to all psychosocial staff. ● Take a leading role in developing community-based work by establishing connections and building relationships with refugee communities and CBOs, mobilizing communities around the issues being faced by their most vulnerable members.

National University of Science and Technology

Sep 2014 - Jul 2016 -1 yr, 10 months

Sudan , Khartoum

Job Details:● Served as the primary point of administrative contact and liaison with other offices, individuals, and institutions on operational and Programmatic matters concerning the Office. ● Organized and facilitated meetings, conferences, and other special events; coordinated and attended committee meetings, and participated in committee discussions, as appropriate. ● Coordinated the disposition and/or resolution of individual problems and disputed involving faculty, staff, and students. ● Provided and/or oversees the provision of staff support to the office, to include handling walk-up and phone interactions, maintaining calendars, screening, analyzing, and responding to incoming ● correspondence, handling day-to-day problems, and situations, and provision of secretarial support. ● Assisted in the understanding and interpretation of University policies and procedures, as appropriate, and ensures that office operations comply with policy provisions and Standards.