Hadeel Isam

Software test engineer

Dubai, United Arab Emirates

United Arab Bank

Sep 2023 - Nov 2023 -2 months

Job Details:part of iSuite UAT testing project: - Reviewed and improved SIT test cases, boosting coverage by 35% - Executed Regression, Functional, UAT, and Black Box Testing proficiently. - Prepared daily/weekly test reports, enhancing project visibility - Performed testing in Arabic and English environments for linguistic accuracy. - Identified, discussed, and resolved 50+ bugs, improving software quality. - Arranged bug and blocker meetings, streamlining issue resolution processes.

Technical AdvisorFreelance / Project

Tadreebk E-learning Platform

Mar 2022 - Apr 2023 -1 yr, 1 month

Job Details:- Contributed to the development and deployment of functional and fitting new technologies. - Assisted in system analysis and design efforts to enhance platform functionality. - Maintained platform documentation, supporting product evolution through internal team coordination. - Proactively pursued learning new technologies, providing innovative solutions to current challenges.

Lemon

Jul 2021 - Jul 2023 -2 yrs

Job Details:- Planned and designed test cases , improving test coverage by 25%. - Prioritized, executed, and coordinated testing activities, reducing cycle time by 20%. - Engaged with the development team to resolve defects promptly, ensuring smooth testing. - Conducted effective manual and automation tests, enhancing overall testing efficiency by 30%. - Reviewed and provided feedback on test cases, results, and defects, improving overall testing quality. - Utilized ClickUp for bug reporting and tracking, reducing defect resolution time by 25%. - Conducted thorough database analysis, identifying and resolving critical data-related issues.

Electronic Banking Services Co. Ltd. (EBS)

Oct 2020 - Jan 2021 -3 months

Job Details:- Developed test cases and reports, ensuring comprehensive testing coverage. - Thoroughly reviewed all project/product documents for accuracy and completeness. - Conducted both manual and automation tests, managing defects and producing Test Results Reports. - Verify the accuracy and integrity of data transmitted between hosts. - Confirm that data transformations, if any, are performed correctly. - Assess the security measures implemented for host-to-host communication. - Ensure that host-to-host communication meets required response times and can handle expected transaction volumes. - Test the system's ability to handle errors gracefully. - Verify that appropriate error messages are displayed, and error conditions are logged for analysis. - Verify adherence to banking industry standards, security protocols, and data protection regulations. - Validate the completeness and accuracy of the audit trail generated during host-to-host transactions. - Reported progress to the QA Team Leader, maintaining open communication. - Collaborated with the Team Leader to review and discuss Test Results Reports for continuous improvement.