Hadder Nasser

Social Media ModeratorFull Time

• Job Details:Moderating communities in social networking sites, including Facebook, Twitter, and other social media platforms, and adapting methodology where appropriate to ensure that the brand tone of voice is consistent Assist in analyzing marketing data. Responding to and following up with queries from anycommunication channel to provide prospects with prompt and professional information in a timely manner

Operation CoordinatorFull Time

• Job Details:Assisting with the management of daily operational activities Proven work experience as an Operations Coordinator or similar role Identifying and resolving any problems in the production process

Customer Service AgentFull Time

• Job Details:Receive and respond to incoming calls from customers professionally and courteously Provide immediate support and resolution to customer requirements and inquiries Accurately record and documen information in the Customer Relationship Management (CRM) system. Direct calls to the appropriate departments when necessary for optimal solutions. Analyze and evaluate customer needs to improve service quality. Provide regular reports on customer issues and suggestions for improvement