
Habiba Elagamy
Human Resources Intern at Nagwa
Cairo, EgyptWork Experience
Human Resources InternInternship
Feb 2025 - Present -5 months
- Job Details:The internship was in the Personal and OD department. -Assist in maintaining and updating employee records and HR databases. - Assist in drafting HR letters, contracts, and other official documents - Support the onboarding process by preparing documentation and coordinating with new hires.
Customer Service RepresentativeFull Time
Oct 2023 - Feb 2025 -1 yr, 4 months
- Job Details:-In the Backoffice team - Respond to customer inquiries via email, chat, or support tickets in a professional and timely manner - coordinate and collaborate with other departments(finance ,technical support, sales teams)to solve all the customer concerns
Customer Care AgentFull Time
Xceed
Aug 2022 - Dec 2022 -4 months
Egypt , Cairo
- Job Details:Customer care, Inbound calls serving customers in UAE for Americana account
Education
Faculty of Commerce - English section in Accounting
Helwan UniversityJan 2018 - Jan 2022 - 4 yr
High School - Thanaweya Amma
Moharam Language SchoolJan 2018
Activities
Public Relations Coordinator at Tedx
Student Activity
Sep 2020 - Mar 2021 -6 months
Skills
Languages
Arabic
FluentEnglish
Intermediate
Training & Certifications
Hr Diploma
Hr passport·2024Digital Marketing
Blue Monk·2021Public Relations
TEDX Helwan University·2020