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Habiba Elagamy

Human Resources Intern at Nagwa

Cairo, Egypt

Work Experience

  • Human Resources InternInternship

    Nagwa

    Feb 2025 - Present -5 months

    • Job Details:The internship was in the Personal and OD department. -Assist in maintaining and updating employee records and HR databases. - Assist in drafting HR letters, contracts, and other official documents - Support the onboarding process by preparing documentation and coordinating with new hires.
  • Customer Service RepresentativeFull Time

    Teleperformance - Egypt

    Oct 2023 - Feb 2025 -1 yr, 4 months

    • Job Details:-In the Backoffice team - Respond to customer inquiries via email, chat, or support tickets in a professional and timely manner - coordinate and collaborate with other departments(finance ,technical support, sales teams)to solve all the customer concerns
  • Customer Care AgentFull Time

    Xceed

    Aug 2022 - Dec 2022 -4 months

    Egypt , Cairo

    • Job Details:Customer care, Inbound calls serving customers in UAE for Americana account
  • Digital MarketerInternship

    Blue Monk

    Sep 2021 - Oct 2021 -1 month

    Egypt , Cairo

    • Education

      • Faculty of Commerce - English section in Accounting

        Helwan University

        Jan 2018 - Jan 2022 - 4 yr

      • High School - Thanaweya Amma

        Moharam Language School

        Jan 2018 

      Activities

      • Public Relations Coordinator at Tedx

        Student Activity

        Sep 2020 - Mar 2021 -6 months

      Skills

      • Time Management
      • Team Player
      • Communication
      • MS Office Suite
      • Fast Typing
      • Customer Support
      • Administration
      • Computer Skills
      • Events Organizing
      • Digital Marketing

      Languages

      • Arabic

        Fluent
      • English

        Intermediate

      Training & Certifications

      • Hr Diploma

        Hr passport·2024
      • Digital Marketing

        Blue Monk·2021
      • Public Relations

        TEDX Helwan University·2020
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