Habiba Yasser

Customer Service Moderator

• Job Details:Confirm online orders with customers, making calls and asking questions to engage customers and keep the conversation going. Working on Z Vendo system, listening to customers' needs to generate repeat sales, moderating and answering clients comments and messages on Facebook, Instagram and WhatsApp, making feedback calls with customers to know their comments and improve our service.

Customer Service, Telesales & Front Office

• Job Details:Gathering and documenting customer information, payment methods and reactions to services, greeting and welcoming clients and children of the academy, administrative tasks such as photocopying, scanning and filling documents, providing information about the academy to visitors or clients, making calls and asking questions to engage customers and keep the conversation going, listening to customers' needs to generate repeat sales, scheduling appointments and maintaining calendars for CEO.

Telesales Agent

• Job Details:Making calls and asking questions to engage customers and keep the conversation going, listening to customers' needs to generate repeat sales.