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Habiba Elkady

Subject Matter Expert at Concentrix

Maadi, Cairo, Egypt

Work Experience

Concentrix

  • Subject Matter ExpertFull Time

    Oct 2023 - Present -1 yr, 9 months

    Egypt , Cairo

    • Customer Service AssistantFull Time

      Sep 2022 - Sep 2023 -1 yr

      Egypt , Giza

      • Job Details:Worked as an agent for a year and 3 months as travel advisor and owner customer service on salesforce system, supporting the owners to get more booking , sync their calendars , advising them to use some tools to adjust the pricing and to be included in the competitive set in the marketplace , regarding the travelers we assist them if they’re stranded with no place to stay at by finding a hotel and we do assist with finding the check in instructions This a brief summary not everything

    Education

    • High School - Thanaweya Amma

      saint mary language school

      Jan 2021 

    Skills

    • Call Center
    • Medical Care
    • Customer Support
    • Customer Service
    • Agent
    • SME
    • Quality analysis

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • German

      Intermediate
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