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Habiba Khaled Sayed

Priority Customer Service Officer at Emirates Nbd Bank

Heliopolis, Cairo, Egypt

Work Experience

Emirates Nbd Bank

  • Priority Customer Service OfficerFull Time

    Sep 2024 - Present -10 months

    • Priority Banking Relationship OfficerFull Time

      Feb 2023 - Aug 2024 -1 yr, 6 months

    • Service Desk AdminFull Time

      Comsys Software

      Oct 2022 - Dec 2022 -2 months

      • Protection AdvisorFull Time

        Axa Egypt

        Mar 2022 - Sep 2022 -6 months

        Egypt , Cairo

        • Customer Services and OperationsInternship

          National Bank of Egypt

          Jun 2019 - Aug 2019 -2 months

          • Job Details:Updated records with all interactions and customer interactions. Updated office files daily and kept records organized

          • Education

          • Bachelor's Degree in Business information system

            Helwan University

            Jan 2017 - Jan 2021 - 4 yr

          • High School - Thanaweya Amma

            Youssef El Sebaay Language School

            Jan 2017 

          Activities

          • PR member at Enactus BIS

            Student Activity

            Sep 2018 - Jun 2019 -9 months

          • Marketing delegate at ThreeDos

            Student Activity

            Oct 2017 - Jun 2018 -8 months

          Achievements

          Playing Handball since 2006 till 2013

          Skills

          • Microsoft Outlook
          • CRM System
          • Microsoft Office
          • Team Player
          • Communication
          • Organizational skills
          • Customer Support
          • Operational Decision Manager
          • Presentation Skills

          Languages

          • Arabic

            Fluent

          • English

            Advanced

          Training & Certifications

          • International Introduction to Securities & Investment

            Chartered Institute for Securities & Investment·2023

          • Career Development

            Digital Egypt Youth·2022

          • Completed a 30 hours training course and developed a final project as a teamwork

            Entrepreneurship Certificate at Innovegypt Itidia·2020

          • Digital Marketing and Soft Skills

            E-Youth·2020
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