HG

Habiba Gendya

Customer Support Representative at Concentrix

Egypt

Work Experience

  • Customer Support Representative

    Concentrix

    Oct 2023 - Present -1 yr, 9 months

    Egypt

    • Job Details:Provide excellent customer support by addressing inquiries, resolving complaints, and offering product/service information. Handle phone, email, and chat communication efficiently. Maintain customer records, process orders, and ensure customer satisfaction through timely and accurate solutions. Collaborate with other teams to improve service quality and ensure a positive customer experience.
  • Education

    • Bachelor's Degree in Laws

      Cairo University (CU)

      Jan 2019 - Jan 2023 - 4 yr

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Fluent
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