HE

Habiba Emad

Customer Support Advisor

Cairo

Work Experience

  • customer care associate

    xclusives cards online media

    Aug 2025 - Jan 2025 -7 months

    • Job Details:+ handling customer's after sales issues and solving them. * helping the customer with any inquiry about offers or discounts. * handling complains and creating tickets on the system.

  • Customer Support Advisor

    le voile fashion women clothing

    Jun 2025 - Aug 2025 -2 months

    • Job Details:* helping the customer with her experience in choosing what she prefers. + worked in sorting warehouse and unpacking and exhibiting new arrivals in store.

  • quality and confirmation associate

    xclusives cards online media

    Jan 2025 - Jun 2025 -5 months

    • Job Details:* conduct customer feedback calls regarding card services + address and resolve customer concerns and complaints + assist customers with using the company's application * guide customers in linking their card to the application for benefits * verify and collect customer data for card delivery

    • Skills

    • Team management
    • Adaptability
    • Problem Solving
    • will to learn and improve
    • Communication skills
    Share this Profile