Habiba Ahmed
Testing and Transformation Officer at Emirates Nbd Bank
New Cairo, Cairo, EgyptWork Experience
Testing and Transformation OfficerFull Time
- Job Details:Testing Projects: • Develop and execute testing strategies and plans. • Conduct user acceptance testing. • Document test cases and scenarios. • Identify and resolve defects and issues. • Report on testing progress and outcomes. Transformation Projects: • Lead initiatives to improve processes and systems. • Collaborate with cross-functional teams. • Define and communicate the product vision and strategy. • Develop and prioritize product backlog items based on business value and stakeholder needs. • Work closely with development teams to ensure a clear understanding of requirements. • Manage the product lifecycle from planning to delivery and continuous improvement. • Engage with stakeholders to gather feedback and refine product features.
Product OwnerFull Time
Oct 2023 - Apr 2024 -6 months
Egypt , Cairo
- Job Details:Product Development: • Contributed to defining product vision and strategy. • Collaborated on translating business goals into actionable requirements. Requirements & Collaboration: • Documented clear requirements, prioritizing based on impact. • Collaborated with cross-functional teams for timely delivery. User Experience: • Advocated for positive user experiences in collaboration with design teams. Testing & Quality: • Defined criteria, ensuring high-quality product delivery.
Branch ManagerFull Time
Mar 2023 - Apr 2024 -1 yr, 1 month
Egypt , Cairo
- Job Details:Operations Management • Responsible for MQR venue - (assets, maintenance, logistics, canteen suppliers, inventory. infrastructure, etc.) In addition to building and maintaining the relationship with the branch's main stakeholders (neighbors, security, landlord, etc.) to secure smooth continued daily operations. • Accurate recording – (In charge of revising the documented daily bookings, shifts payments ‘revenues & costs’). • Supervise the space assets' quality, and cleanness and report any issue to be worked out immediately. Sales Management • Work to achieve branch financial targets and plan Sales strategies ahead. • Study and analyze branch Sales performance and apply improvements if needed. • Work alongside the Sales Lead to provide support in generating leads. Customers Satisfaction • Handle customer’s needs, requests & complaints to maintain the highest satisfaction rates. • Build and maintain good relations with work stakeholders. • Provide and secure smooth running of the supporting functions and services based on the customer’s needs. Resources Management • Monitor and evaluate the Operations team to provide prompt guidance and supervision to help achieve the branch’s goals, as well as, secure team member’s continuous development. • Work alongside the supporting functions of "Sales, Accounting, Marketing, and People".
Education
Bachelor's Degree in Business Information System
Helwan UniversityJan 2022
Skills
- Business Administration
- Product Owner
- Business Analysis
- Microsoft Office
- Business Development
- Customer Support
- Information Technology (IT)
- Programming Language
- Microsoft Applications
- Quality Management
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Languages
Arabic
FluentEnglish
Advanced