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Samah Helal

Manager Assistant

Nasr City, Cairo, Egypt

Work Experience

  • Manager Assistant Full Time

    private courses center

    Mar 2011 - Jun 2013 -2 yrs, 3 months

    Egypt

    • Job Details:o Management of holidays, overtime and sick leave o Filing and sorting of documents. o Information search. o Solving learners' problems. o Invoicing. o Supervising Teachers.

  • office coordinator Full Time

    Color boxes

    Mar 2010 - Mar 2011 -1 yr

    Egypt

    • Job Details:o Greeting clients. o Management of executive diaries. o Sending e-mails to clients and partners. o Organization of executive meetings.

  • customer care Full Time

    Te-data

    Jan 2008 - Feb 2010 -2 yrs, 1 month

    Egypt

    • Job Details:o Providing help and advice to customers. o Communicating with customers by telephone, email, letter and face to face. o Investigating and solving customers' problems. o Issuing refunds or compensation to customers. o Team leader.

    • Education

    • Bachelor's Degree in Faculty of Arts English Department

      Mansoura University

      Jan 2007 - Jan 2012 - 5 yr

    • High School - Thanaweya Amma

      2om Al-abtal

      Jan 2007 

    Skills

    • Management
    • Internet
    • Microsoft Word
    • Microsoft Powerpoint
    • Microsoft Excel
    • human resource

    Languages

    • English

      Fluent

    • Arabic

      Fluent

    • German

      Beginner

    Training & Certifications

    • Foundation Certificate

      American University in Cairo ·2013

    • General English

      AUC·2009

    • ICDL

      Arab Academy for Science, Technology & Maritime Transport·2008
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