Basic Info

Nesma Ahmed

10 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior Recruiter at Libano-Suisse Takaful Egypt

Experience Details

Senior Recruiter

Human Resources

Experienced (Non-Manager)

Responsibilities:
1. Using online recruitment websites for job posting such as: Beezat , Tanqeeb, Bayt, Wuzzuf, and LinkedIn.
2. Making Adds in Newspapers& attending job fairs To select the suitable candidates.
3. Creating and developing Job descriptions.
4. Responsible for the hiring process from Job posting, screening CVs, interviewing, short listing candidates, negotiating and sending job offers to accepted candidates.
5. Make sure that candidates fill the Job application required data.
6. Responsible for making the first face to face interviews and if accepted scheduling the second interviews with the GM & following till the hiring process.
7. Searching for new sources to collect CVs.
8. Receive the job applications or CVs submitted from (e-mails, faxes, and referrals).
9. Build CV Bank: classify and screen CVs/Applications in order to build candidate pools and store in database for retrieval as and when required.
10. Ensure that job applicants; review application/resume; evaluate applicant skills and make recommendations regarding applicant's qualifications
Other duties as assigned.


Company Details

Libano-Suisse Takaful Egypt (multinational)

Cairo, Egypt

501-1000 employees

Insurance

N/A

May 2017 to present (7 months)
Senior Recruiter at Misr Emirates (Metlico)

Experience Details

Senior Recruiter

Human Resources

Experienced (Non-Manager)

N/A


Company Details

Misr Emirates (Metlico) (multinational)

Cairo, Egypt

501-1000 employees

Insurance

N/A

Oct 2016 to Apr 2017 (6 months)
Senior Recruiter at Chubb Group

Experience Details

Senior Recruiter

Human Resources

Experienced (Non-Manager)

Responsibilities:
Responsible for the Recruitment of the Sales , Unit Sales Managers and Sales Managers of NNasr City Branch by adding posts in the social media, filtering the cvs , making interviews via phone and scheduling the face to face interviews to the Branch Manager.

Following the new candidates since the interview till ending the Training , collecting papers and signing the Contracts.


Company Details

Chubb Group (multinational)

Cairo, Egypt

More than 1000 employees

Investment Banking

N/A

Feb 2015 to Sep 2016 (1 year 7 months)
Junior HR (Personnel Affairs & Recruitment) at Eittrans & Multimodal freight Network

Experience Details

Junior HR (Personnel Affairs & Recruitment)

Administration, Human Resources

Manager

Responsibilities:
1. Responsible for administration activities which include (handling faxes, sending e-mails, opening bank accounts, social insurance, admin reports, searching Tools on the internet).
2. Follow up applying HR polices in the company
3. Responsible for all human resource activities to include employment, labor relations, benefits, training and development.
4. Responsible for handling Employees Hiring and Resignation process, Social insurance forms “APPL. Num. 1,2, 6”,
5. Medical ilnsurance.
6. Prepare all paperwork required for establishing employees’ Personal Files, updating current employees’ files.
7. Responsible for updating holidays balance.
8. Handling all issues related to the social insurance office and the labor office.
9. Using online recruitment websites for job posting such as: Beezat, Tanqeeb, Bayt, Wuzzuf, LinkedIn and Facebook Recruitment pages.
10. Creating and developing Job descriptions for several departments ( Accountants, Secretary, operation managers , Customer Service Representatives, Sales Representatives, Sales Managers , Marketing Specialist, Public relations,Business developments, Office Managers, Admins and Office boys)
11. Responsible for the hiring process from Job posting, screening CVs, interviewing, short listing candidates, negotiating and sending job offers to accepted candidates.
12. Make sure that candidates fill the Job application required data.
13. Responsible for making the first face to face interviews and if accepted with me scheduling the second interviews with the GM & following till the hiring process.
14. Searching for new sources to collect CVs.
15. Receive the job applications or CVs submitted from (Walk-in, e-mails, faxes, and referrals).
16. Build CV Bank: classify and screen CVs/Applications in order to build candidate pools and store in database for retrieval as and when required.
17. Ensure that job applicants; review application/resume; evaluate applicant skills and make recommendations regarding applicant’s qualifications.
18. Answering candidates' inquiries regarding current vacant jobs, collecting CVs.
19. Reports to the GM.
20. Make the orientation program to the new comers.


Company Details

Eittrans & Multimodal freight Network

Cairo, Egypt

11-50 employees

Logistics and Supply Chain

N/A

Jan 2013 to Jan 2015 (2 years)
Customer service at Etisalat masr

Experience Details

Customer service

Customer Service/Support

Experienced (Non-Manager)

Location: Smart Village
Call Centre Advisor - Etisalat Masr, Smart village
Previous Position: includes Admin Assistant in Etisalat off Shoring, Abbasya
Previous positions include: Offshoring Agent for Etisalat Emirates Directory, Abassya.
Responsibilities:
1- Answering the quires of the customers. I was responsible to satisfy customer and maintain good image for the company.
2- Use questioning and listening skills that support effective telephone communication.
3- Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.
4- Understand the impact of attitude in handling calls professionally.
5- Effectively deal with job stress, angry callers, and upset customers.


Company Details

Etisalat masr (multinational)

Giza, Egypt

N/A

Consumer Services , Telecommunications

N/A

Feb 2009 to Oct 2012 (3 years 8 months)
Event Sales at Barclays Bank

Experience Details

Event Sales

Sales/Retail

Experienced (Non-Manager)

Attending Events like Boat show, ElGezeera Club and Wadi Degla To sale Credit Cards & Personal Loans.


Company Details

Barclays Bank (multinational)

Cairo, Egypt

N/A

Banking

N/A

Sep 2007 to Jan 2009 (1 year 4 months)

Achievements


• Recruited 60 employees in a

Education

Bachelor's Degree in Faculty of arts , tourist guidance english department

Education Details

Bachelor's Degree

Faculty of arts , tourist guidance english department

Ain Shams University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Ain Shams University
2003 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

elmanara language school

Egypt

2003

A / Excellent / 85 -100%

N/A

elmanara language school
2003

Certifications

ICDL
Feb 2008

Certificate details

ICDL

Feb 2008

N/A

N/A

N/A

Army Forces Academy

N/A

Training and Courses

Training/Course Details

Administration & Secretary

May 2010

CSF & SOL

N/A

Training/Course Details

Administration & Secretary

May 2010

CSF & SOL

Business writing. Business Etiquette. Administration Strategy. Time Management

Training/Course Details

wow the customer

Jun 2011

etisalat masr

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAdministration & SecretaryAdminstrationBankingBarclays BankBusiness DevelopmentChubb GroupCommunicatorConsumer ServicesCustomer ServiceCustomer-orientedEnglishEtisalat MasrEvent SalesFaculty Of Arts , Tourist Guidance English DepartmentHard WorkerHuman ResourcesICDLInsuranceInvestment BankingJunior HR (Personnel Affairs & Recruitment)Libano-Suisse Takaful EgyptLogistics And Supply ChainMicrosoft OfficeMisr Emirates (Metlico)OrganizerProblem SolverRetailSalesSenior RecruiterSupportTelecommunicationsWow The Customer

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft office

Microsoft office

: Intermediate

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Adminstration

Adminstration

: Expert

: Extreme - I love it!

:

1-3 years

customer service

customer service

: Expert

: Extreme - I love it!

:

3-5 years

sales

sales

: Expert

: Extreme - I love it!

:

3-5 years

Human Resources

Human Resources

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Communicator, Hard worker, Customer-oriented, Organizer, Problem Solver

Online Presence

https://www.linkedin.com/in/nesma-mohamed-bb7051b2/https://www.facebook.com/nona.mohamed.900

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