HOSSAMELDIN MOHAMED YOUSSEF
Supply Assocaite at Careem
Bolkly, Alexandria, EgyptWork Experience
International Customer service AdvisorFull Time
Vodafone UK
Aug 2017 - Jun 2018 -10 months
Egypt , Alexandria
second officerFull Time
Murray shipping
Apr 2017 - Jul 2017 -3 months
United Arab Emirates
- Job Details:1-Responsible for safe navigation and navigational equipment of the vessel. 2-Medical officer on board the vessel and responsible for medical equipment. 3-Assisting chief officer in supervising safety equipment. 4-Assisting captain as OOW
Education
SECOND OFFICER in NAVIGATION
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2007 - Jan 2010 - 3 yr
College Diploma in SAT
British Language SchoolJan 2004 - Jan 2006 - 2 yr
High School - American diploma
British Language SchoolJan 2006
Activities
Deck Cade at NAMMA shipping Lines
Student Activity
Mar 2012 - Sep 2012 -6 months
Achievements
1-Rated Top Agent allover Billing and customer service at March 2016 with 60% NPS. 2-Rated 4th agent at march 2017 allover Pay as you so (customer service/Technical) At U VS Que with (375 AHT/47% NPS/9%transfers/0.3 CPC/FCR 68% )
Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
Hazardous Materials (HAZMAT Program) As per CFR (49) of the Federal regulation
AAST·2014Proficiency of Security Awareness training for seafarers with designated security duties.
AAST·2014Marine Radar and Automatic Radar Plotting Aids
AAST·2014Medical first Aid
2013Advanced fire prevention and fire fighting
2013personal safety and social responsibilities
2013Prevention and combating of marine pollution
AAST·2013GMDSS / (GOC)
AAST·2013Proficiency in survival crafts and rescue boats.
AAST·2013Proficiency in personal survival techniques
AAST·2013ECDIS Simulator (Operation Level)
2013Communications
AAST·2013